ZoomInfo
Sales intelligence · zoominfo.com · last read 2026-11-09
At a glance
- Is ZoomInfo GDPR compliant?
- No tool is GDPR compliant on its own: compliance depends on what you process with it and how. What follows is what ZoomInfo itself publishes, each answer linked to its source and the date we read it.
- Does ZoomInfo have a data processing agreement (DPA)?
- Yes. ZoomInfo publishes a data processing agreement at zoominfo.com. It gives 30 days' notice before a new subprocessor is added. It promises breach notification "without undue delay", with no number of hours. Source and date
- Which version of the ZoomInfo DPA is current?
- On 2026-11-09, ZoomInfo's DPA at zoominfo.com printed “Version 1/1/2023”. Source and date
- Does ZoomInfo have a SOC 2 report?
- ZoomInfo states SOC 2 Type 2 on its own page, but does not say there how to get a report. In ZoomInfo's words: “we have achieved the AICPA’s SOC 2 Type II attestation, highlighting our commitment to security, availability, and confidentiality controls surrounding our services.” We read this on 2026-10-25. Source and date
- Is ZoomInfo ISO 27001 certified?
- ZoomInfo states ISO/IEC 27001 on its own page, but does not say there how to get the certificate. In ZoomInfo's words: “ZoomInfo holds ISO 27001, ISO 27701, ISO 27017, and ISO/IEC 42001:2023 certifications.” We read this on 2026-10-25. Source and date
- Where is ZoomInfo's trust center?
- ZoomInfo publishes a page it calls “Trust Center” at zoominfo.com/trust-center. Its front page shows no request or sign-in step; documents further in may still have one. We read it on 2026-11-03. Source and date
- How does ZoomInfo transfer personal data out of the EU?
- ZoomInfo's agreement relies on the EU standard contractual clauses and the UK transfer addendum. ZoomInfo is on the official Data Privacy Framework List (status: Active). Source and date
- Who are ZoomInfo's subprocessors?
- ZoomInfo lists 29 third-party subprocessors; 28 of them name at least one processing country outside the EEA. We last read the list on 2026-10-25. Source and date
The same questions for any vendor, and the rule behind each: the vendor due diligence checklist.
Identity
| Legal entity | ZoomInfo Technologies LLC |
|---|---|
| HQ | US |
| Parent company | — |
| Ultimate ownership | — |
| EU contracting entity | ZoomInfo UK Ltd. |
| LEI | 254900NOX7TLOJ3WS309 |
| US CLOUD Act reach | Contracting entity incorporated in the US |
| Source | zoominfo.com · 2026-10-25 |
Legal entity from the vendor's own terms. LEI, registered country and parent company from the Global LEI Index (GLEIF); ownership is left empty where GLEIF names no parent. The CLOUD Act row is arithmetic over those countries, not an assessment of risk.
Data location
No data-location observation recorded yet.
The same question for every vendor: where SaaS vendors store EU data.
ZoomInfo's subprocessor list names AWS and Google for hosting or infrastructure. Which SaaS vendors run on which cloud, and the sovereign offerings of each: sovereign clouds.
Subprocessor chain
29 third parties · 7 of the vendor's own group companies · 28 with a country outside the EEA · all read 2026-10-25
| Subprocessor | Country | Purpose |
|---|---|---|
| 1Mind AI, Inc. | US | Virtual AI chatbot services |
| Adjiva Pte. Ltd. (aka DeltaX) | SG | Digital advertising services |
| Amazon Web Services, Inc. | US | Cloud hosting and infrastructure provider |
| Anthropic, PBC | US | Generative AI services |
| Box, Inc. | US | Document hosting and delivery services |
| Catamorphic Co., dba LaunchDarkly | US | Feature management and testing services |
| Confluent, Inc. | US | Data streaming services |
| Databricks, Inc. | US | Data warehouse services |
| FiveTran Inc. | US | Data movement solution |
| Functional Software, Inc. dba Sentry | US | Application error monitoring services |
| Google LLC | US | Cloud hosting and infrastructure services; Generative AI services |
| Groq, Inc. | US | AI services |
| Kombo Technologies LLC | US | Customer API and connection services |
| LangChain Inc. | US | AI development and observability services |
| Mailgun Technologies Inc. | US | Email communication services |
| Mixpanel, Inc. | US | Product and user analytics services |
| MongoDB, Inc. | US | Database services |
| Okta, Inc. | US | Authentication and access management |
| OpenAI OpCo, LLC | US | Generative AI services |
| Pusher Limited | GB | Real-time messaging services |
| Salesforce, Inc. | US | Customer relationship management |
| Segment.io, Inc. | US | Customer data platform and analytics |
| SingleStore, Inc. | US | Database services; Analytics services |
| Slack Technologies, LLC | US | Collaboration and messaging services |
| Snowflake, Inc. | US | Data warehouse solution |
| The Trade Desk, Inc. | US | Digital advertising services |
| Transloadit-II GmbH | DE | File processing and security services |
| Twilio Inc. (Sendgrid) | US | SMS notification provider for 2 Factor Authentication |
| Wasabi Technologies LLC | US | Data storage |
ZoomInfo's own group companies listed as subprocessors (7)
| Company | Country | Purpose |
|---|---|---|
| Clickagy, LLC | US | Provision of technical services, support services, and supporting the provision, management and maintenance of the Service. |
| NeverBounce, LLC | US | Provision of technical services, support services, and supporting the provision, management and maintenance of the Service. |
| ZoomInfo Canada Corp | CA | Provision of technical services, support services, and supporting the provision, management and maintenance of the Service. |
| ZoomInfo Ireland Limited | IE | Supporting the provision, management, and maintenance of the Service. |
| ZoomInfo Israel GTM Ltd | IL | Provision of technical services, support services, and supporting the provision, management and maintenance of the Service. |
| ZoomInfo Technologies India Private Limited | IN | Provision of technical services, support services, and supporting the provision, management and maintenance of the Service. |
| ZoomInfo UK Ltd | GB | Provision of technical services, support services, and supporting the provision, management and maintenance of the Service. |
The count outside the EEA is arithmetic over the country column, not a judgement about lawfulness. A transfer outside the EEA can be perfectly lawful; whether this one is depends on your use, not on the vendor.
Every subprocessor in the registry, and which vendors name it: subprocessors.
Processing terms
From the vendor's data processing agreement · read 2026-10-25 · zoominfo.com
| Term | What the agreement says |
|---|---|
| Transfer mechanism | SCC module 2 |
| Transfer mechanism | Swiss FADP clauses |
| Transfer mechanism | UK Addendum |
| Notice of new subprocessors | 30 days (general authorisation under SCC Clause 9(a), as selected in the UK Addendum); notice method not stated |
| Notice of new subprocessors | At least 30 days in advance, specific written notice of additions or replacements to the agreed sub-processor list |
| Notice of new subprocessors | General authorisation; 30 days' advance notice under Clause 9(a) (method not stated) |
| Notice of new subprocessors | Supplier provides a method for Customer to receive notice of added or replaced sub-processors; advance notice period not stated |
| If you object to one | Customer may object on reasonable data-protection grounds within 30 days; if it does not object, the sub-processor is deemed accepted; remedy for objection not stated |
| If you object to one | Customer may object to the changes before the sub-processor is engaged; vendor must provide the information needed to exercise that right |
| Obligations passed to subprocessors | Substantially similar data protection obligations as in the DPA imposed on all sub-processors, including Affiliates; Supplier liable for sub-processors' acts and omissions |
| Breach notification | without undue delay after becoming aware of the breach |
| Breach notification | without undue delay after discovery and confirmation |
| Deletion when the service ends | Customer Personal Data, including copies, is kept no longer than needed for the processing purposes or to provide the Services. Exceptions: a longer period required for audit, legal or regulatory purposes, or the Customer's written instruction to keep certain data longer or return it earlier. |
| Getting your data back | Data storage media provided by the Customer are returned or destroyed without undue delay after processing is complete or the Agreement terminates or expires, or earlier at the Customer's written request. |
| Requests from data subjects | promptly notifies Customer of requests received from Data Subjects and uses appropriate technical and organizational measures to assist Customer in responding |
| Audit | Customer may audit itself or mandate an independent auditor; may include on-site inspections with reasonable notice |
| Audit | Information and audits/inspections by Customer or an agreed non-competitor auditor, only for cause or as required by GDPR Art. 28; 60 days' written notice; limited to processing of Customer Personal Data; during business hours; at Customer's sole cost |
| Audit | information to demonstrate compliance; audits on exporter's request at reasonable intervals or if there are signs of non-compliance; by exporter or independent auditor, may include on-site inspections with reasonable notice |
| Transfer impact assessment | Parties assess local laws and practices of the destination country (Clause 14(b)), document the assessment, and make it available to the competent supervisory authority on request |
| Processing on your instructions | Processes personal data only on behalf of Customer, in accordance with the Agreement, and to carry out Customer's written instructions |
| Confidentiality of staff | Employees processing Customer Personal Data have committed to confidentiality in writing or are under statutory or fiduciary obligations, and are authorized and trained |
| Security measures | Appropriate technical and organizational measures for a level of security appropriate to the risk, regularly tested, assessed and evaluated |
Terms as the agreement states them. Where it is silent on a term, there is no row; that is not a statement that the vendor does not offer it.
Which version applies
On 2026-11-09, the agreement printed: Version 1/1/2023
at zoominfo.com
Last updated 2023-01-01
This version is in our copies from 2026-10-25.
These terms side by side for every vendor: data processing agreements compared. What vendors give you for a transfer impact assessment: transfer impact assessments.
Assurance
Does ZoomInfo have a SOC 2 report?
ZoomInfo states SOC 2 Type 2 on its own page, but does not say there how to get a report. We read this on 2026-10-25.
- Claimed “has earned a comprehensive SOC 2 Type II attestation”
- Claimed “we have achieved the AICPA’s SOC 2 Type II attestation, highlighting our commitment to security, availability, and confidentiality controls surrounding our services.”
Source: zoominfo.com, 2026-10-25
Of the 114 vendors in this registry whose own pages mention SOC 2, 57 say the report is available on request, 1 links to the report itself, and 56 state it without saying how to get it. The type is the one the vendor names.
Is ZoomInfo ISO 27001 certified?
ZoomInfo states ISO/IEC 27001 on its own page, but does not say there how to get the certificate. We read this on 2026-10-25.
- Claimed “ZoomInfo holds ISO 27001, ISO 27701, ISO 27017, and ISO/IEC 42001:2023 certifications”
Source: zoominfo.com, 2026-10-25
On the same list ZoomInfo also names ISO/IEC 27017 and ISO/IEC 27701. Each standard's page says how it relates to ISO/IEC 27001.
Of the 122 vendors in this registry whose own pages state ISO/IEC 27001, 16 link to the certificate, 43 say it is available on request, and 63 state it without saying how to get it. A certificate names the certification body, the scope and the expiry date: those are the three things to check.
| Scheme | Status | Scope | Source | Observed |
|---|---|---|---|---|
| ISO 27001 · ISO27001 | Claimed | — | zoominfo.com | 2026-10-25 |
| ISO 27017 · ISO27017 | Claimed | — | zoominfo.com | 2026-10-25 |
| ISO 27017 · ISO27017 | Claimed | Information Security Management System (ISMS) aligns with the standard | zoominfo.com | 2026-10-25 |
| ISO 27701 · ISO27701 | Claimed | — | zoominfo.com | 2026-10-25 |
| ISO 27701 · ISO27701 | Claimed | Information Security Management System (ISMS) aligns with the standard | zoominfo.com | 2026-10-25 |
| ISO/IEC 42001 · ISO42001 | Claimed | Artificial Intelligence Management System (AIMS) | zoominfo.com | 2026-10-25 |
| ISO/IEC 42001:2023 · ISO42001 | Claimed | — | zoominfo.com | 2026-10-25 |
| ISO 27002:2022 | Claimed | Information Security Management System (ISMS) aligns with the standard | zoominfo.com | 2026-10-25 |
| ISO 31000 | Claimed | Risk Management Standard; continuous risk assessments across ZoomInfo’s business units | zoominfo.com | 2026-10-25 |
| SOC 2 Type II · SOC2T2 | Claimed | — | zoominfo.com | 2026-10-25 |
| SOC 2 Type II · SOC2T2 | Claimed | security, availability, and confidentiality controls surrounding our services | zoominfo.com | 2026-10-25 |
Claimed means the vendor asserts the scheme on its own page and offers nothing further. Available on request means the report or certificate exists but sits behind a request, a login or an NDA. Neither is a certificate we have seen. That is a distinction an auditor makes, so we make it too.
SecNumCloud, C5, ENS and HDS for every vendor, with the pages for ISO standards, SOC 2 and TISAX: certifications compared.
Official registers
| Register | Offering, as the register names it | Status | Level | Valid until | Observed |
|---|---|---|---|---|---|
| Data Privacy Framework List (US) | EU-U.S. Data Privacy Framework · ZoomInfo | Active | HR data, non-HR data | 2027-04-06 | 2026-10-25 |
| Data Privacy Framework List (US) | Swiss-U.S. Data Privacy Framework · ZoomInfo | Active | non-HR data | 2027-04-06 | 2026-10-25 |
| Data Privacy Framework List (US) | UK Extension to the EU-U.S. DPF · ZoomInfo | Active | HR data, non-HR data | 2027-04-06 | 2026-10-25 |
| Global LEI Index (GLEIF) | ZOOMINFO TECHNOLOGIES LLC · ZOOMINFO TECHNOLOGIES LLC | ISSUED | US-DE | 2027-06-24 | 2026-10-25 |
| Global LEI Index (GLEIF) | ZOOMINFO UK LTD · ZOOMINFO UK LTD | ISSUED | GB | 2027-09-16 | 2026-10-25 |
- ACN qualified cloud (Italy): checked 2026-11-09, no entry under ZoomInfo; ZoomInfo Technologies LLC; ZoomInfo UK Ltd.
- ISO 27001 on the basis of IT-Grundschutz (BSI, Germany): checked 2026-11-09, no entry under ZoomInfo; ZoomInfo Technologies LLC; ZoomInfo UK Ltd.
- CISPE Data Protection Code of Conduct (GDPR Art. 40): checked 2026-11-09, no entry under ZoomInfo; ZoomInfo Technologies LLC; ZoomInfo UK Ltd.
- DORA critical ICT third-party providers (ESAs): checked 2026-11-09, no entry under ZoomInfo; ZoomInfo Technologies LLC; ZoomInfo UK Ltd.
- Data Privacy Framework List (US): checked 2026-11-09, 3 entries under ZoomInfo; ZoomInfo Technologies LLC; ZoomInfo UK Ltd.
- ENS certificates of conformity (CCN, Spain): checked 2026-11-09, no entry under ZoomInfo; ZoomInfo Technologies LLC; ZoomInfo UK Ltd.
- EU Cloud Code of Conduct (GDPR Art. 40): checked 2026-11-09, no entry under ZoomInfo; ZoomInfo Technologies LLC; ZoomInfo UK Ltd.
- FedRAMP Marketplace (US): checked 2026-11-09, no entry under ZoomInfo; ZoomInfo Technologies LLC; ZoomInfo UK Ltd.
- GPAI Code of Practice signatories (European Commission): checked 2026-11-09, no entry under ZoomInfo; ZoomInfo Technologies LLC; ZoomInfo UK Ltd.
- SecNumCloud qualified services (ANSSI, France): checked 2026-11-09, no entry under ZoomInfo; ZoomInfo Technologies LLC; ZoomInfo UK Ltd.
What the authority publishes, not what the vendor claims. An entry covers the offering it names and nothing else: a FedRAMP authorisation for a government edition says nothing about the commercial service. No entry is not a finding about security - most vendors never apply - and an entry filed under a name not listed above would not have been found.
What an entry on the Data Privacy Framework List covers, and which vendors hold one: EU-US Data Privacy Framework.
Support window
Not yet collected. This row will say not declared only once we have read a lifecycle or security page and found no period stated — see support windows.
Vulnerability reporting: no security.txt at the well-known path (read 2026-10-25)
How other vendors publish theirs: security.txt across the registry.
Documents
Where is ZoomInfo's trust center?
ZoomInfo publishes a page it calls “Trust Center” at zoominfo.com/trust-center. Its front page shows no request or sign-in step; documents further in may still have one. We read it on 2026-11-03. Open zoominfo.com/trust-center
- Name “TRUST CENTER”
Source: zoominfo.com, 2026-11-03. Read from the page's text, without a model; every vendor's trust center.
| Document | Disclosure | Transcription | HTTP | Observed |
|---|---|---|---|---|
| certifications | Public | full | 200 | 2026-10-25 |
| dpa | Public | full | 200 | 2026-10-25 |
| identity | Public | full | 200 | 2026-10-25 |
| subprocessors | Public | full | 200 | 2026-10-25 |
History
Nothing has moved since we started watching this vendor on 2026-10-25. Changes appear here only after a human has reviewed them.
Every reviewed change across the registry, newest first: vendor changes.