eucsoft

Contact

Four mailboxes, one person behind them. There is no form on this page, because a form would need to collect more about you than an email already tells us.

These mailboxes are not receiving yet. eucsoft.com publishes no mail record at the moment, so anything sent to the addresses below will bounce. They are printed rather than hidden because they are the addresses that will work, and because a site that flags an unreachable security contact on twenty vendors is in no position to quietly hide its own. Routing is being set up.
A fact here is wrong[email protected]
A flaw in this site[email protected] · see security.txt
Your own data[email protected] · see privacy
Anything else[email protected]

Correcting an entry

The fastest correction is a link. Point at the page that says otherwise and we add a new observation carrying that source and the date we read it. No argument about the underlying facts is needed, and none is had: the vendor's own page decides.

The old reading stays visible. Removing it would break the one guarantee this site makes — that you can see what was published and when — so a correction always shows as a change, never as a silent edit. What moved and why is on the vendor's page and in changes.

We cannot correct a fact into a verdict. "Your row is unfair" is not something we can act on; "this page states a 7-year support window, which your row does not show" is. The distinction is the same one described in Method, and it is the reason a vendor cannot negotiate its entry.

If we read your site

The crawler identifies itself in its user agent and links back to the method page. It reads public pages only, at no more than one request every five seconds per host, and it respects robots.txt. If you would rather it did not come back, say so at [email protected] and it stops — and the entry then records that the vendor asked us not to read the page, because that is also a fact about disclosure.

What we will not do is remove an accurate, sourced observation because the vendor dislikes it. An entry saying a subprocessor list sits behind a sales call is a description of the vendor's own choice.

Reporting a flaw in this site

Mail [email protected]. We acknowledge inside three working days. Please give us a reasonable window to fix something before publishing it. Do not test against other people's data, and do not run anything that degrades the service for other readers — the whole site is public, static and readable without any of that.