WeTransfer
File transfer · wetransfer.com · last read 2026-11-09
At a glance
- Is WeTransfer GDPR compliant?
- No tool is GDPR compliant on its own: compliance depends on what you process with it and how. What follows is what WeTransfer itself publishes, each answer linked to its source and the date we read it.
- Does WeTransfer have a data processing agreement (DPA)?
- Yes. WeTransfer publishes a data processing agreement at wetransfer.com. It describes how a new subprocessor is announced but states no notice period. It promises breach notification "without undue delay", with no number of hours. Source and date
- Which version of the WeTransfer DPA is current?
- On 2026-11-09, WeTransfer's DPA at wetransfer.com printed “Last update: November, 2025”. Source and date
- Is WeTransfer ISO 27001 certified?
- WeTransfer states ISO/IEC 27001 certification (2022 edition, as WeTransfer names it), and says the certificate or audit report is available on request. We read this on 2026-10-25. Source and date
- Where is WeTransfer's trust center?
- WeTransfer publishes a page it calls “Trust Center” at trust.wetransfer.com. Some of its documents sit behind a request or sign-in: the page says “Get access”. The page mentions ISO 27001, a penetration test, subprocessors and a DPA. We read it on 2026-11-03. Source and date
- How does WeTransfer transfer personal data out of the EU?
- WeTransfer's agreement relies on the EU standard contractual clauses. WeTransfer's entry on the Data Privacy Framework List is inactive (Inactive - Lapse). Source and date
- Who are WeTransfer's subprocessors?
- WeTransfer lists 17 third-party subprocessors; 13 of them name at least one processing country outside the EEA. We last read the list on 2026-10-25. Source and date
The same questions for any vendor, and the rule behind each: the vendor due diligence checklist.
Identity
| Legal entity | Wetransfer B.V. |
|---|---|
| HQ | NL |
| Parent company | — |
| Ultimate ownership | NL |
| EU contracting entity | — |
| LEI | 984500C5C04400400637 |
| US CLOUD Act reach | No US company in the ownership chain on record |
| Source | wetransfer.com · 2026-10-25 |
Legal entity from the vendor's own terms. LEI, registered country and parent company from the Global LEI Index (GLEIF); ownership is left empty where GLEIF names no parent. The CLOUD Act row is arithmetic over those countries, not an assessment of risk.
Data location
No data-location observation recorded yet.
The same question for every vendor: where SaaS vendors store EU data.
WeTransfer's subprocessor list names AWS for hosting or infrastructure. Which SaaS vendors run on which cloud, and the sovereign offerings of each: sovereign clouds.
Subprocessor chain
17 third parties · 13 with a country outside the EEA · all read 2026-10-25
| Subprocessor | Country | Purpose |
|---|---|---|
| Antropic | US | AI-powered processing (anti-phishing and data analysis) |
| AWS | EU, US | Cloud infrastructure |
| Bending Spoons and its affiliates | EU, US | Service support (including customer support and technical support) / Service delivery / Service improvement |
| Calendly | US | User research |
| Datadog | EU | Service delivery / Service improvement |
| Drata | US | Trust center |
| Google Cloud | US | Data analytics |
| hCaptcha | US | Anti-bot system used in the authentication system |
| OpenAI | US | Customer support |
| Profitwell | US | Payment Management |
| SendGrid | US | Transactional emails |
| Slack | US | Zendesk - Slack integration fetching ticket information for Sales leads |
| Stripe | US | Process payments |
| Support Your App | EU | Outsourced customer support team |
| Transloadit | EU, US | Preview generation |
| Tremau | EU | Content Moderation |
| Zendesk | EU | Customer Support |
The count outside the EEA is arithmetic over the country column, not a judgement about lawfulness. A transfer outside the EEA can be perfectly lawful; whether this one is depends on your use, not on the vendor.
Every subprocessor in the registry, and which vendors name it: subprocessors.
Processing terms
From the vendor's data processing agreement · read 2026-10-25 · wetransfer.com
| Term | What the agreement says |
|---|---|
| Transfer mechanism | SCC module 2 |
| Transfer mechanism | SCC module 3 |
| Transfer mechanism | other |
| Notice of new subprocessors | Reasonable notice (period not stated); customer must subscribe via the subprocessor list link to receive updates |
| If you object to one | Written objection on reasonable data-protection grounds within 10 calendar days of notice; parties discuss in good faith; subject to the Agreement's termination and liability clauses |
| Obligations passed to subprocessors | Written agreement with the Sub-processor containing the same obligations as the DPA, or no fewer guarantees than those offered by the Provider |
| Breach notification | without undue delay |
| Deletion when the service ends | Provider deletes the Personal Data three years after the last use of the Service or expiration of the subscription, whichever is later, unless the Agreement or applicable laws state otherwise |
| Getting your data back | On Customer's request, Provider offers a means to retrieve the Personal Data before deletion; Customer reimburses any additional costs of return |
| Requests from data subjects | Assists the Customer with appropriate technical and organizational measures to comply with Data Subjects' Rights requests, pursuant to Clause 6 of the DPA |
| Audit | Documentation on written request; if insufficient, customer audit no more than once per year (or if requested by an authority), during normal working hours, 90 days' notice, at customer's full cost |
| Processing on your instructions | Processes personal data only in accordance with the Customer's instructions, unless required by law to do otherwise |
| Confidentiality of staff | Authorized personnel are under an appropriate obligation of confidentiality |
| Security measures | Adequate operational, technical and organisational measures listed in Annex 2 of the DPA |
Terms as the agreement states them. Where it is silent on a term, there is no row; that is not a statement that the vendor does not offer it.
Which version applies
On 2026-11-09, the agreement printed: Last update: November, 2025
at wetransfer.com
Last updated 2025-11
This version is in our copies from 2026-10-25.
These terms side by side for every vendor: data processing agreements compared. What vendors give you for a transfer impact assessment: transfer impact assessments.
Assurance
Is WeTransfer ISO 27001 certified?
WeTransfer states ISO/IEC 27001 certification (2022 edition, as WeTransfer names it), and says the certificate or audit report is available on request. We read this on 2026-10-25.
- Available on request “ISO/IEC 27001:2022 Report”
Source: trust.wetransfer.com, 2026-10-25
Of the 122 vendors in this registry whose own pages state ISO/IEC 27001, 16 link to the certificate, 43 say it is available on request, and 63 state it without saying how to get it. A certificate names the certification body, the scope and the expiry date: those are the three things to check.
| Scheme | Status | Scope | Source | Observed |
|---|---|---|---|---|
| CCPA | Claimed | — | trust.wetransfer.com | 2026-10-25 |
| GDPR | Claimed | — | trust.wetransfer.com | 2026-10-25 |
| ISO/IEC 27001:2022 · ISO27001 | Available on request | — | trust.wetransfer.com | 2026-10-25 |
| PCI DSS v4.0.1 · PCIDSS | Claimed | — | trust.wetransfer.com | 2026-10-25 |
| PCI-DSS SAQ A · PCIDSS | Claimed | maintains a valid Attestation of Compliance (AOC) | trust.wetransfer.com | 2026-10-25 |
Claimed means the vendor asserts the scheme on its own page and offers nothing further. Available on request means the report or certificate exists but sits behind a request, a login or an NDA. Neither is a certificate we have seen. That is a distinction an auditor makes, so we make it too.
SecNumCloud, C5, ENS and HDS for every vendor, with the pages for ISO standards, SOC 2 and TISAX: certifications compared.
Official registers
| Register | Offering, as the register names it | Status | Level | Valid until | Observed |
|---|---|---|---|---|---|
| Data Privacy Framework List (US) | EU-U.S. Data Privacy Framework · WeTransfer Corp | Inactive - Lapse | HR data, non-HR data | 2021-03-30 | 2026-10-25 |
| Global LEI Index (GLEIF) | Wetransfer B.V. · Wetransfer B.V. | ISSUED | NL | 2027-11-10 | 2026-10-25 |
- ACN qualified cloud (Italy): checked 2026-11-09, no entry under WeTransfer; Wetransfer B.V.
- ISO 27001 on the basis of IT-Grundschutz (BSI, Germany): checked 2026-11-09, no entry under WeTransfer; Wetransfer B.V.
- CISPE Data Protection Code of Conduct (GDPR Art. 40): checked 2026-11-09, no entry under WeTransfer; Wetransfer B.V.
- DORA critical ICT third-party providers (ESAs): checked 2026-11-09, no entry under WeTransfer; Wetransfer B.V.
- Data Privacy Framework List (US): checked 2026-11-09, 1 entry under WeTransfer; Wetransfer B.V.
- ENS certificates of conformity (CCN, Spain): checked 2026-11-09, no entry under WeTransfer; Wetransfer B.V.
- EU Cloud Code of Conduct (GDPR Art. 40): checked 2026-11-09, no entry under WeTransfer; Wetransfer B.V.
- FedRAMP Marketplace (US): checked 2026-11-09, no entry under WeTransfer; Wetransfer B.V.
- GPAI Code of Practice signatories (European Commission): checked 2026-11-09, no entry under WeTransfer; Wetransfer B.V.
- SecNumCloud qualified services (ANSSI, France): checked 2026-11-09, no entry under WeTransfer; Wetransfer B.V.
What the authority publishes, not what the vendor claims. An entry covers the offering it names and nothing else: a FedRAMP authorisation for a government edition says nothing about the commercial service. No entry is not a finding about security - most vendors never apply - and an entry filed under a name not listed above would not have been found.
What an entry on the Data Privacy Framework List covers, and which vendors hold one: EU-US Data Privacy Framework.
Support window
Not yet collected. This row will say not declared only once we have read a lifecycle or security page and found no period stated — see support windows.
Vulnerability reporting: no security.txt at the well-known path (read 2026-10-25)
How other vendors publish theirs: security.txt across the registry.
Documents
Where is WeTransfer's trust center?
WeTransfer publishes a page it calls “Trust Center” at trust.wetransfer.com. Some of its documents sit behind a request or sign-in. The page mentions ISO 27001, a penetration test, subprocessors and a DPA. We read it on 2026-11-03. Open trust.wetransfer.com
- Name “Welcome to WeTransfer's Trust Center.”
- Request step “Get access”
Source: trust.wetransfer.com, 2026-11-03. Read from the page's text, without a model; every vendor's trust center.
| Document | Disclosure | Transcription | HTTP | Observed |
|---|---|---|---|---|
| certifications | Public | full | 200 | 2026-10-25 |
| dpa | Public | full | 200 | 2026-10-25 |
| identity | Public | full | 200 | 2026-10-25 |
| subprocessors | Public | full | 200 | 2026-10-25 |
History
Nothing has moved since we started watching this vendor on 2026-10-25. Changes appear here only after a human has reviewed them.
Every reviewed change across the registry, newest first: vendor changes.