eucsoft

WeTransfer

File transfer · wetransfer.com · last read 2026-11-09

At a glance

Is WeTransfer GDPR compliant?
No tool is GDPR compliant on its own: compliance depends on what you process with it and how. What follows is what WeTransfer itself publishes, each answer linked to its source and the date we read it.
Does WeTransfer have a data processing agreement (DPA)?
Yes. WeTransfer publishes a data processing agreement at wetransfer.com. It describes how a new subprocessor is announced but states no notice period. It promises breach notification "without undue delay", with no number of hours. Source and date
Which version of the WeTransfer DPA is current?
On 2026-11-09, WeTransfer's DPA at wetransfer.com printed “Last update: November, 2025”. Source and date
Is WeTransfer ISO 27001 certified?
WeTransfer states ISO/IEC 27001 certification (2022 edition, as WeTransfer names it), and says the certificate or audit report is available on request. We read this on 2026-10-25. Source and date
Where is WeTransfer's trust center?
WeTransfer publishes a page it calls “Trust Center” at trust.wetransfer.com. Some of its documents sit behind a request or sign-in: the page says “Get access”. The page mentions ISO 27001, a penetration test, subprocessors and a DPA. We read it on 2026-11-03. Source and date
How does WeTransfer transfer personal data out of the EU?
WeTransfer's agreement relies on the EU standard contractual clauses. WeTransfer's entry on the Data Privacy Framework List is inactive (Inactive - Lapse). Source and date
Who are WeTransfer's subprocessors?
WeTransfer lists 17 third-party subprocessors; 13 of them name at least one processing country outside the EEA. We last read the list on 2026-10-25. Source and date

The same questions for any vendor, and the rule behind each: the vendor due diligence checklist.

Identity

Legal entityWetransfer B.V.
HQNL
Parent company—
Ultimate ownershipNL
EU contracting entity—
LEI984500C5C04400400637
US CLOUD Act reachNo US company in the ownership chain on record
Sourcewetransfer.com · 2026-10-25

Legal entity from the vendor's own terms. LEI, registered country and parent company from the Global LEI Index (GLEIF); ownership is left empty where GLEIF names no parent. The CLOUD Act row is arithmetic over those countries, not an assessment of risk.

Data location

No data-location observation recorded yet.

The same question for every vendor: where SaaS vendors store EU data.

WeTransfer's subprocessor list names AWS for hosting or infrastructure. Which SaaS vendors run on which cloud, and the sovereign offerings of each: sovereign clouds.

Subprocessor chain

17 third parties · 13 with a country outside the EEA · all read 2026-10-25

SubprocessorCountryPurpose
AntropicUSAI-powered processing (anti-phishing and data analysis)
AWSEU, USCloud infrastructure
Bending Spoons and its affiliatesEU, USService support (including customer support and technical support) / Service delivery / Service improvement
CalendlyUSUser research
DatadogEUService delivery / Service improvement
DrataUSTrust center
Google CloudUSData analytics
hCaptchaUSAnti-bot system used in the authentication system
OpenAIUSCustomer support
ProfitwellUSPayment Management
SendGridUSTransactional emails
SlackUSZendesk - Slack integration fetching ticket information for Sales leads
StripeUSProcess payments
Support Your AppEUOutsourced customer support team
TransloaditEU, USPreview generation
TremauEUContent Moderation
ZendeskEUCustomer Support

The count outside the EEA is arithmetic over the country column, not a judgement about lawfulness. A transfer outside the EEA can be perfectly lawful; whether this one is depends on your use, not on the vendor.

Every subprocessor in the registry, and which vendors name it: subprocessors.

Processing terms

From the vendor's data processing agreement · read 2026-10-25 · wetransfer.com

TermWhat the agreement says
Transfer mechanismSCC module 2
Transfer mechanismSCC module 3
Transfer mechanismother
Notice of new subprocessorsReasonable notice (period not stated); customer must subscribe via the subprocessor list link to receive updates
If you object to oneWritten objection on reasonable data-protection grounds within 10 calendar days of notice; parties discuss in good faith; subject to the Agreement's termination and liability clauses
Obligations passed to subprocessorsWritten agreement with the Sub-processor containing the same obligations as the DPA, or no fewer guarantees than those offered by the Provider
Breach notificationwithout undue delay
Deletion when the service endsProvider deletes the Personal Data three years after the last use of the Service or expiration of the subscription, whichever is later, unless the Agreement or applicable laws state otherwise
Getting your data backOn Customer's request, Provider offers a means to retrieve the Personal Data before deletion; Customer reimburses any additional costs of return
Requests from data subjectsAssists the Customer with appropriate technical and organizational measures to comply with Data Subjects' Rights requests, pursuant to Clause 6 of the DPA
AuditDocumentation on written request; if insufficient, customer audit no more than once per year (or if requested by an authority), during normal working hours, 90 days' notice, at customer's full cost
Processing on your instructionsProcesses personal data only in accordance with the Customer's instructions, unless required by law to do otherwise
Confidentiality of staffAuthorized personnel are under an appropriate obligation of confidentiality
Security measuresAdequate operational, technical and organisational measures listed in Annex 2 of the DPA

Terms as the agreement states them. Where it is silent on a term, there is no row; that is not a statement that the vendor does not offer it.

Which version applies

On 2026-11-09, the agreement printed: Last update: November, 2025 at wetransfer.com

Last updated 2025-11

This version is in our copies from 2026-10-25.

These terms side by side for every vendor: data processing agreements compared. What vendors give you for a transfer impact assessment: transfer impact assessments.

Assurance

Is WeTransfer ISO 27001 certified?

WeTransfer states ISO/IEC 27001 certification (2022 edition, as WeTransfer names it), and says the certificate or audit report is available on request. We read this on 2026-10-25.

  • Available on request “ISO/IEC 27001:2022 Report”

Source: trust.wetransfer.com, 2026-10-25

Of the 122 vendors in this registry whose own pages state ISO/IEC 27001, 16 link to the certificate, 43 say it is available on request, and 63 state it without saying how to get it. A certificate names the certification body, the scope and the expiry date: those are the three things to check.

SchemeStatusScopeSourceObserved
CCPAClaimed—trust.wetransfer.com2026-10-25
GDPRClaimed—trust.wetransfer.com2026-10-25
ISO/IEC 27001:2022 · ISO27001Available on request—trust.wetransfer.com2026-10-25
PCI DSS v4.0.1 · PCIDSSClaimed—trust.wetransfer.com2026-10-25
PCI-DSS SAQ A · PCIDSSClaimedmaintains a valid Attestation of Compliance (AOC)trust.wetransfer.com2026-10-25

Claimed means the vendor asserts the scheme on its own page and offers nothing further. Available on request means the report or certificate exists but sits behind a request, a login or an NDA. Neither is a certificate we have seen. That is a distinction an auditor makes, so we make it too.

SecNumCloud, C5, ENS and HDS for every vendor, with the pages for ISO standards, SOC 2 and TISAX: certifications compared.

Official registers

RegisterOffering, as the register names itStatusLevelValid untilObserved
Data Privacy Framework List (US)EU-U.S. Data Privacy Framework · WeTransfer CorpInactive - LapseHR data, non-HR data2021-03-302026-10-25
Global LEI Index (GLEIF)Wetransfer B.V. · Wetransfer B.V.ISSUEDNL2027-11-102026-10-25

What the authority publishes, not what the vendor claims. An entry covers the offering it names and nothing else: a FedRAMP authorisation for a government edition says nothing about the commercial service. No entry is not a finding about security - most vendors never apply - and an entry filed under a name not listed above would not have been found.

What an entry on the Data Privacy Framework List covers, and which vendors hold one: EU-US Data Privacy Framework.

Support window

Not yet collected. This row will say not declared only once we have read a lifecycle or security page and found no period stated — see support windows.

Vulnerability reporting: no security.txt at the well-known path (read 2026-10-25)

How other vendors publish theirs: security.txt across the registry.

Documents

Where is WeTransfer's trust center?

WeTransfer publishes a page it calls “Trust Center” at trust.wetransfer.com. Some of its documents sit behind a request or sign-in. The page mentions ISO 27001, a penetration test, subprocessors and a DPA. We read it on 2026-11-03. Open trust.wetransfer.com

  • Name “Welcome to WeTransfer's Trust Center.”
  • Request step “Get access”

Source: trust.wetransfer.com, 2026-11-03. Read from the page's text, without a model; every vendor's trust center.

What we read, how it was disclosed, and when.
DocumentDisclosureTranscriptionHTTPObserved
certificationsPublicfull2002026-10-25
dpaPublicfull2002026-10-25
identityPublicfull2002026-10-25
subprocessorsPublicfull2002026-10-25

History

Nothing has moved since we started watching this vendor on 2026-10-25. Changes appear here only after a human has reviewed them.

Every reviewed change across the registry, newest first: vendor changes.