eucsoft

Shopify

ecommerce · shopify.com · last read 2026-10-07

Identity

No identity observation recorded yet.

Data location

RegionEU data locationMinimum planSourceObserved
EUEU by default—help.shopify.com2026-10-05

EU: New merchants in Europe automatically avail of the European infrastructure and have store data, order data and customer personal data stored at rest in Europe by default. No plan or cost is named.

Subprocessor chain

14 third parties · 20 of the vendor's own group companies · 23 with a country outside the EEA · all read 2026-10-05

SubprocessorCountryPurpose
Adyen N.V.NLSupporting payment functionality
Amazon Web Services, Inc.USCloud hosting
Anthropic PBCUSConversational artificial intelligence services
Applied Compute Inc.USConversational artificial intelligence services
Cloudflare, Inc.USLoad balancing and DDoS protection
Fireworks.ai, Inc.USConversational artificial intelligence services
Google Cloud Canada CorporationCACloud hosting and data processing
Groq, Inc.USArtificial intelligence services
Mailgun Technologies, Inc.USEmail and SMS transmission
Microsoft CorporationUSConversational artificial intelligence services
Nebius B.V.NLOptimizing computational workloads and hosting technical environments
OpenAI, L.L.C.USConversational artificial intelligence services
Stripe, LLC; Stripe Payments Europe, Ltd.US, IESupporting payment functionality
Twilio Inc.USEmail and SMS transmission
Shopify's own group companies listed as subprocessors (20)
CompanyCountryPurpose
Shopify (Australia) Pty Ltd.AUProviding services to Shopify Commerce Singapore Pte. Ltd. related to the Shopify platform
Shopify (USA) Inc.USProviding services to Shopify Inc. related to the Shopify platform
Shopify Capital Inc.USProviding services to Shopify Inc. related to the Shopify platform
Shopify Commerce France, SASFRProviding services to Shopify International Limited related to the Shopify platform
Shopify Commerce Germany GmbHDEProviding services to Shopify International Limited related to the Shopify platform
Shopify Commerce India Private LimitedINProviding services to Shopify Commerce Singapore Pte. Ltd. related to the Shopify platform
Shopify Commerce Italy S.r.l.ITProviding services to Shopify International Limited related to the Shopify platform
Shopify Commerce Netherlands B.V.NLProviding services to Shopify International Limited related to the Shopify platform
Shopify Commerce New Zealand LimitedNZProviding services to Shopify Commerce Singapore Pte. Ltd. related to the Shopify platform
Shopify Commerce Poland Sp. z.o.o.PLProviding services to Shopify International Limited related to the Shopify platform
Shopify Commerce Singapore Pte. Ltd.SGProviding services to Shopify Inc. and to Shopify International Limited related to the Shopify platform
Shopify Commerce Spain, S.L.ESProviding services to Shopify International Limited related to the Shopify platform
Shopify Global Inc.USProviding services to Shopify Inc., Shopify International Limited and Shopify Commerce Singapore Pte. Ltd related to the Shopify platform
Shopify Inc.CAProviding the Shopify platform and other related services to Shopify International Limited and to Shopify Commerce Singapore Pte. Ltd.
Shopify International LimitedIEProviding services to Shopify Inc. and to Shopify Commerce Singapore Pte. Ltd. related to the Shopify platform
Shopify Japan Kabushiki KaishaJPProviding services to Shopify Commerce Singapore Pte. Ltd. related to the Shopify platform
Shopify Lithuania UABLTProviding services to Shopify International Limited related to the Shopify platform
Shopify Payments (USA) Inc.USProviding services to Shopify Inc. related to the Shopify platform
Shopify Sweden ABSEProviding services to Shopify International Limited related to the Shopify platform
Shopify UK LimitedGBProviding services to Shopify International Limited related to the Shopify platform

The count outside the EEA is arithmetic over the country column, not a judgement about lawfulness. A transfer outside the EEA can be perfectly lawful; whether this one is depends on your use, not on the vendor.

Assurance

SchemeStatusScopeSourceObserved
PCI Attestation of Compliance (AoC) · PCIDSSAvailable on requestShopify's service provider PCI DSS AOC which is the best evidence of the PCI DSS compliance of Shopify's services. It is valid for one year and annually and completed by a Qualified Security Assessor.shopify.com2026-10-05
PCI External ASV Vulnerability Scan Attestation of Scan Compliance (AoSC) · PCIDSSAvailable on requestShopify's ASV scan attestation for PCI DSS compliance. Shopify completes ASV scans quarterly.shopify.com2026-10-05
SOC 3 Report · SOC3Certificate publishedassurance over the organization's system and company-level controls governing processes and is based upon the Trust Services Criteria; reporting periods April 1, 2025 - March 31, 2026 and October 1, 2024 - September 30, 2025shopify.com2026-10-05

Claimed means the vendor asserts the scheme on its own page and offers nothing further. Available on request means the report or certificate exists but sits behind a request, a login or an NDA. Neither is a certificate we have seen. That is a distinction an auditor makes, so we make it too.

Official registers

RegisterOffering, as the register names itStatusLevelValid untilObserved
Data Privacy Framework List (US)EU-U.S. Data Privacy Framework · ShopifyInactive - Withdrawalnon-HR data2021-03-052026-10-07
Data Privacy Framework List (US)Swiss-U.S. Data Privacy Framework · ShopifyInactive - Withdrawalnon-HR data2021-03-052026-10-07

What the authority publishes, not what the vendor claims. An entry covers the offering it names and nothing else: a FedRAMP authorisation for a government edition says nothing about the commercial service. No entry is not a finding about security - most vendors never apply - and an entry filed under a name not listed above would not have been found.

Support window

Not yet collected. This row will say not declared only once we have read a lifecycle or security page and found no period stated — see support windows.

Documents

What we read, how it was disclosed, and when.
DocumentDisclosureTranscriptionHTTPObserved
certificationsPublicfull2002026-10-05
residencyPublicfull2002026-10-05
subprocessorsPublicfull2002026-10-05

History

Nothing has moved since we started watching this vendor on 2026-10-05. Changes appear here only after a human has reviewed them.