Netlify
Hosting PaaS · netlify.com · last read 2026-11-09
At a glance
- Is Netlify GDPR compliant?
- No tool is GDPR compliant on its own: compliance depends on what you process with it and how. What follows is what Netlify itself publishes, each answer linked to its source and the date we read it.
- Does Netlify have a data processing agreement (DPA)?
- Yes. Netlify publishes a data processing agreement at netlify.com. It gives 30 days' notice before a new subprocessor is added. It commits to telling you of a personal data breach within 48 hours. Source and date
- Which version of the Netlify DPA is current?
- On 2026-11-09, Netlify's DPA at netlify.com printed “Last Updated: June 9, 2026”. Source and date
- Does Netlify have a SOC 2 report?
- Netlify says a SOC 2 Type 2 report is available on request. We read this on 2026-11-02. Source and date
- Is Netlify ISO 27001 certified?
- Netlify states ISO/IEC 27001 certification, and its own page links to the certificate. We read this on 2026-11-02. Source and date
- Where is Netlify's trust center?
- Netlify publishes a page it calls “Trust Center” at netlify.com/trust-center. Some of its documents sit behind a request or sign-in. The page mentions SOC 2, ISO 27001, a penetration test, subprocessors and a DPA. We read it on 2026-11-03. Source and date
- How does Netlify transfer personal data out of the EU?
- Netlify's agreement relies on the EU standard contractual clauses, the EU-U.S. Data Privacy Framework and the UK transfer addendum. Netlify, Inc is on the official Data Privacy Framework List (status: Active). Source and date
- Who are Netlify's subprocessors?
- Netlify lists 26 third-party subprocessors; 26 of them name at least one processing country outside the EEA. We last read the list on 2026-10-25. Source and date
The same questions for any vendor, and the rule behind each: the vendor due diligence checklist.
Identity
| Legal entity | Netlify, Inc. |
|---|---|
| HQ | US |
| Parent company | — |
| Ultimate ownership | — |
| EU contracting entity | — |
| LEI | — |
| US CLOUD Act reach | Contracting entity incorporated in the US |
| Source | netlify.com · 2026-10-25 |
Data location
No data-location observation recorded yet.
The same question for every vendor: where SaaS vendors store EU data.
Netlify's subprocessor list names AWS and Google for hosting or infrastructure. Which SaaS vendors run on which cloud, and the sovereign offerings of each: sovereign clouds.
Subprocessor chain
26 third parties · 26 with a country outside the EEA · all read 2026-10-25
| Subprocessor | Country | Purpose |
|---|---|---|
| Altinity, Inc / Clickhouse | US | Managed ClickHouse database services |
| Amazon Web Services (AWS) | US | Cloud infrastructure provider used to host and run Netlify infrastructure |
| Amplitude, Inc. | US | Product analytics platform |
| Anthropic | US | Provider of large language models (Claude) and related AI services for AI-enabled features |
| Automattic, Inc. (Akismet) | US | Automated spam-filtering service (Akismet) |
| Axiom | US | Logging, tracing, and monitoring platform |
| Crowdstrike, Inc. (Humio) | US | Log management and observability platform |
| Datadog, Inc. | US | Observability platform providing infrastructure and application monitoring, log management, and security monitoring |
| Dynatrace DevCycle | US | Feature flag and feature management platform |
| Fivetran Inc. | US | Automated data movement platform providing ELT pipelines into the data warehouse |
| Google Cloud Platform GCP / Zencore Group, LLC | US | Google Cloud Platform infrastructure and managed services |
| Kapa.AI | US | AI assistant trained on developer documentation that answers technical questions |
| Name.com | US | Domain name registrar used to register and manage company domain names |
| Neon | US | Database hosting for a Netlify Extension that lets users create a Postgres database on Netlify's account with Neon |
| NS1 | US | Managed DNS and traffic management service providing authoritative DNS and traffic steering |
| OpenAI | US | Provider of large language models (GPT family) and related AI services, accessed via API |
| OpenRouter | US | Model routing platform providing unified API access to large language models from multiple providers |
| Orb | US | Usage-based billing platform used to meter usage, calculate charges, and generate invoices |
| Salesforce, Inc. | US | Customer relationship management (CRM) platform used to manage accounts, contacts, opportunities, and the sales pipeline |
| Segment | US | Customer data platform used to collect, route, and deliver analytics event data to downstream tools |
| SendGrid | US | Cloud-based email delivery service used to send transactional and marketing emails |
| Sigma Computing, Inc. | US | Cloud analytics and business intelligence platform used to explore and visualize data from the cloud data warehouse |
| Smartbear Software, Inc / Bugsnag | US | Error reporting: software quality platform (SmartBear) and application error monitoring (Bugsnag) |
| Snowflake, Inc. | US | Cloud data warehouse used to store, process, and analyze company data |
| Stripe | US | Payment processing platform used to process customer credit card payments |
| WorkOS, Inc. | US | Enterprise authentication platform providing SSO, directory sync, and related enterprise identity integrations |
The count outside the EEA is arithmetic over the country column, not a judgement about lawfulness. A transfer outside the EEA can be perfectly lawful; whether this one is depends on your use, not on the vendor.
Every subprocessor in the registry, and which vendors name it: subprocessors.
Processing terms
From the vendor's data processing agreement · read 2026-10-25 · netlify.com
| Term | What the agreement says |
|---|---|
| Transfer mechanism | EU-U.S. DPF |
| Transfer mechanism | SCC module 2 |
| Transfer mechanism | SCC module 3 |
| Transfer mechanism | Swiss FADP clauses |
| Transfer mechanism | UK IDTA |
| Transfer mechanism | other |
| Notice of new subprocessors | At least 30 days before the new subprocessor processes Customer Data, by email or other written notice |
| Notice of new subprocessors | Prior notice of sub-processor changes as set out in section 6.2 of the DPA |
| If you object to one | Customer may terminate the affected Order Forms, but only for Services that cannot be provided without the new Sub-processor, by written notice. Netlify refunds prepaid fees for the rest of the term, with no penalty. |
| If you object to one | Written objection on reasonable data-protection grounds within 30 days of notice; Netlify uses reasonable efforts to offer a change in the Services; if it can't, customer may terminate the affected Services and get a refund of prepaid fees, with no penalty |
| Obligations passed to subprocessors | Contractual data protection obligations, including technical and organizational measures, no less than Netlify's obligations under the DPA; compliance regularly verified and documented |
| Breach notification | without undue delay, and in any event within 48 hours |
| Deletion when the service ends | On termination, Netlify deletes all Customer Data in line with the Service's capabilities and GDPR Art. 28(3)(g), and then under Netlify's deletion policies and procedures; Netlify provides deletion certification only on Customer's written request |
| Getting your data back | On termination, at Customer's request, Netlify permits Customer to export its Customer Data, at Customer's expense |
| Requests from data subjects | Promptly notify Customer of requests received and cooperate; will not respond itself without Customer's prior written instruction but may redirect the request to Customer; commercially reasonable efforts to assist on request |
| Audit | Annual independent third-party assessment against ISO 27001 and SOC 2 Type II; executive reports made available to Customer |
| Audit | Copy of the annual third-party Audit Report on written request. On-site audit only in limited cases (report insufficient, after a breach, or required by law or a regulator), at most once every 12 months, with 4 weeks' written notice. Customer pays reimbursement at agreed rates. |
| Audit | On-site audit; scope, timing, duration and reimbursement rate agreed in advance; customer pays a reasonable reimbursement rate |
| Audit | SCC Clause 8.9 audits carried out in accordance with section 8 of the DPA |
| Transfer impact assessment | On customer request, Netlify provides information to assess transfers, including applicable transfer impact assessments, subject to confidentiality |
| Processing on your instructions | only on Customer's documented instructions, including for transfers to a third country or international organization, unless law requires otherwise (Customer informed first unless prohibited) |
| Confidentiality of staff | Only authorized personnel have access; they are under contractual or statutory obligations of confidentiality |
| Security measures | Appropriate technical and organizational measures to protect the security of Customer Data |
Terms as the agreement states them. Where it is silent on a term, there is no row; that is not a statement that the vendor does not offer it.
Which version applies
On 2026-11-09, the agreement printed: Last Updated: June 9, 2026
at netlify.com
Last updated 2026-06-09
This version is in our copies from 2026-10-25.
These terms side by side for every vendor: data processing agreements compared. What vendors give you for a transfer impact assessment: transfer impact assessments.
Assurance
Does Netlify have a SOC 2 report?
Netlify says a SOC 2 Type 2 report is available on request. We read this on 2026-11-02.
Of the 114 vendors in this registry whose own pages mention SOC 2, 57 say the report is available on request, 1 links to the report itself, and 56 state it without saying how to get it. The type is the one the vendor names.
Is Netlify ISO 27001 certified?
Netlify states ISO/IEC 27001 certification, and its own page links to the certificate. We read this on 2026-11-02.
On the same list Netlify also names ISO/IEC 27018. Each standard's page says how it relates to ISO/IEC 27001.
Of the 122 vendors in this registry whose own pages state ISO/IEC 27001, 16 link to the certificate, 43 say it is available on request, and 63 state it without saying how to get it. A certificate names the certification body, the scope and the expiry date: those are the three things to check.
| Scheme | Status | Scope | Source | Observed |
|---|---|---|---|---|
| CCPA | Claimed | — | netlify.com | 2026-11-02 |
| DORA | Claimed | — | netlify.com | 2026-11-02 |
| EU-US Data Privacy Framework · DPF | Claimed | — | netlify.com | 2026-11-02 |
| Swiss-US Data Privacy Framework · DPF | Claimed | — | netlify.com | 2026-11-02 |
| GDPR | Claimed | — | netlify.com | 2026-11-02 |
| HIPAA | Available on request | Safeguards for handling protected health information. | netlify.com | 2026-11-02 |
| ISO/IEC 27001 · ISO27001 | Certificate published | Certified information security management system. | netlify.com | 2026-11-02 |
| ISO/IEC 27018:2019 · ISO27018 | Certificate published | Certified controls for protecting personal data in public cloud services. | netlify.com | 2026-11-02 |
| PCI DSS · PCIDSS | Available on request | — | netlify.com | 2026-11-02 |
| SOC 2 Type II · SOC2T2 | Available on request | Independent audit of our security, availability, and confidentiality controls. | netlify.com | 2026-11-02 |
Claimed means the vendor asserts the scheme on its own page and offers nothing further. Available on request means the report or certificate exists but sits behind a request, a login or an NDA. Neither is a certificate we have seen. That is a distinction an auditor makes, so we make it too.
SecNumCloud, C5, ENS and HDS for every vendor, with the pages for ISO standards, SOC 2 and TISAX: certifications compared.
Official registers
| Register | Offering, as the register names it | Status | Level | Valid until | Observed |
|---|---|---|---|---|---|
| Data Privacy Framework List (US) | EU-U.S. Data Privacy Framework · Netlify, Inc | Active | non-HR data | 2026-12-17 | 2026-10-25 |
| Data Privacy Framework List (US) | Swiss-U.S. Data Privacy Framework · Netlify, Inc | Active | non-HR data | 2026-12-17 | 2026-10-25 |
| Data Privacy Framework List (US) | UK Extension to the EU-U.S. DPF · Netlify, Inc | Active | non-HR data | 2026-12-17 | 2026-10-25 |
- ACN qualified cloud (Italy): checked 2026-11-09, no entry under Netlify; Netlify, Inc.
- ISO 27001 on the basis of IT-Grundschutz (BSI, Germany): checked 2026-11-09, no entry under Netlify; Netlify, Inc.
- CISPE Data Protection Code of Conduct (GDPR Art. 40): checked 2026-11-09, no entry under Netlify; Netlify, Inc.
- DORA critical ICT third-party providers (ESAs): checked 2026-11-09, no entry under Netlify; Netlify, Inc.
- Data Privacy Framework List (US): checked 2026-11-09, 3 entries under Netlify; Netlify, Inc.
- ENS certificates of conformity (CCN, Spain): checked 2026-11-09, no entry under Netlify; Netlify, Inc.
- EU Cloud Code of Conduct (GDPR Art. 40): checked 2026-11-09, no entry under Netlify; Netlify, Inc.
- FedRAMP Marketplace (US): checked 2026-11-09, no entry under Netlify; Netlify, Inc.
- GPAI Code of Practice signatories (European Commission): checked 2026-11-09, no entry under Netlify; Netlify, Inc.
- SecNumCloud qualified services (ANSSI, France): checked 2026-11-09, no entry under Netlify; Netlify, Inc.
What the authority publishes, not what the vendor claims. An entry covers the offering it names and nothing else: a FedRAMP authorisation for a government edition says nothing about the commercial service. No entry is not a finding about security - most vendors never apply - and an entry filed under a name not listed above would not have been found.
What an entry on the Data Privacy Framework List covers, and which vendors hold one: EU-US Data Privacy Framework.
Support window
Not yet collected. This row will say not declared only once we have read a lifecycle or security page and found no period stated — see support windows.
Vulnerability reporting: no security.txt at the well-known path (read 2026-10-25)
How other vendors publish theirs: security.txt across the registry.
Documents
Where is Netlify's trust center?
Netlify publishes a page it calls “Trust Center” at netlify.com/trust-center. Some of its documents sit behind a request or sign-in. The page mentions SOC 2, ISO 27001, a penetration test, subprocessors and a DPA. We read it on 2026-11-03. Open netlify.com/trust-center
- Name “Netlify Trust Center”
- Request step “Welcome to Netlify's Trust Center. Our commitment to data privacy and security is embedded in every part of our business. Explore our security posture and request access to our documentation below.”
Source: netlify.com, 2026-11-03. Read from the page's text, without a model; every vendor's trust center.
| Document | Disclosure | Transcription | HTTP | Observed |
|---|---|---|---|---|
| certifications | Public | full | 200 | 2026-11-02 |
| dpa | Public | full | 200 | 2026-10-25 |
| identity | Public | full | 200 | 2026-10-25 |
| subprocessors | Public | full | 200 | 2026-10-25 |
History
Nothing has moved since we started watching this vendor on 2026-11-02. Changes appear here only after a human has reviewed them.
Every reviewed change across the registry, newest first: vendor changes.