eucsoft

MongoDB

Database · mongodb.com · last read 2026-11-09

At a glance

Is MongoDB GDPR compliant?
No tool is GDPR compliant on its own: compliance depends on what you process with it and how. What follows is what MongoDB itself publishes, each answer linked to its source and the date we read it.
Does MongoDB have a data processing agreement (DPA)?
Yes. MongoDB publishes a data processing agreement at mongodb.com. It gives 30 days' notice before a new subprocessor is added. It promises breach notification "without undue delay", with no number of hours. Source and date
Which version of the MongoDB DPA is current?
On 2026-11-09, MongoDB's DPA at mongodb.com printed “Last updated: October 21, 2024.”. Source and date
Does MongoDB have a SOC 2 report?
MongoDB says a SOC 2 Type 2 report is available on request. We read this on 2026-10-04. Source and date
Is MongoDB ISO 27001 certified?
MongoDB states ISO/IEC 27001 certification (2022 edition, as MongoDB names it), and says the certificate or audit report is available on request. We read this on 2026-10-04. Source and date
Where is MongoDB's trust center?
MongoDB publishes a page it calls “Trust Portal” at trust.mongodb.com. Some of its documents sit behind a request or sign-in: the page says “Get Access”. The page mentions SOC 2, ISO 27001, a penetration test, subprocessors and security questionnaires. We read it on 2026-11-03. Source and date
How does MongoDB transfer personal data out of the EU?
MongoDB's agreement relies on the EU standard contractual clauses, the EU-U.S. Data Privacy Framework and the UK transfer addendum. MongoDB, Inc. is on the official Data Privacy Framework List (status: Active). Source and date
Does MongoDB offer EU data residency?
The vendor documents an EU region but states nothing about which plan reaches it or what it costs. Source and date

The same questions for any vendor, and the rule behind each: the vendor due diligence checklist.

Identity

Legal entityMongoDB, Inc.
HQUS
Parent company—
Ultimate ownershipUS
EU contracting entityMongoDB Limited
LEI549300TPTG69WKWE1Z37
US CLOUD Act reachContracting entity incorporated in the US
Sourcemongodb.com · 2026-10-08

Legal entity from the vendor's own terms. LEI, registered country and parent company from the Global LEI Index (GLEIF); ownership is left empty where GLEIF names no parent. The CLOUD Act row is arithmetic over those countries, not an assessment of risk.

MongoDB data residency

RegionEU data locationMinimum planSourceObserved
EUTerms not stated—mongodb.com2026-09-18

EU: Reviewed 2026-09-18: recorded as terms-unstated because the page states no price or plan. Atlas clusters select a cloud provider and region at creation, with European regions available on AWS, Google Cloud and Azure. Note this is the Atlas service; MongoDB's own trust portal, which holds the subprocessor list, remains gated.

The same question for every vendor: where SaaS vendors store EU data.

Subprocessor chain

No subprocessor list transcribed. Either the vendor does not publish one where we could reach it, or it is gated — see the documents table below for which.

Processing terms

From the vendor's data processing agreement · read 2026-10-09 · mongodb.com

TermWhat the agreement says
Transfer mechanismEU-U.S. DPF
Transfer mechanismSCC (module not stated)
Transfer mechanismSwiss FADP clauses
Transfer mechanismUK Addendum
Transfer mechanismother
Notice of new subprocessorsPrior notice of subprocessor changes (SCC Clause 9(a) Option 2); notice period as set forth in Section 4.1 of the DPA
Notice of new subprocessorsat least 30 days before addition or replacement, by updating the subprocessor list web page; optional email notifications on registration
If you object to oneOn reasonable objection, vendor instructs the subprocessor not to process the customer's data; if the service cannot be provided without it, customer may terminate (sole and exclusive remedy) and get a refund of prepaid fees for unused subscriptions
Obligations passed to subprocessorsEach Subprocessor is bound by the same data protection obligations as MongoDB has under the DPA
Breach notificationwithout undue delay
Deletion when the service endsOn termination of the MongoDB Agreement or on Customer's request, MongoDB deletes any Customer Personal Data the Customer has not deleted, unless legally required to store it
Getting your data backCustomer may retrieve all Customer Personal Data upon expiration or termination of the MongoDB Agreement
Requests from data subjectsThe Cloud Services let Customer retrieve, correct or delete Customer Personal Data so it can respond to data subject requests
AuditSCC Clause 8.9 audit right exercised by instructing the importer to follow the audit measures in Section 8 (Customer Audit Rights) of the DPA
Auditthird-party certifications and audits on request; on-site audit only if those are insufficient and only to the extent required by Data Protection Law, at customer's cost, with scope, timing and duration mutually agreed
Processing on your instructionsProcesses only to provide the Cloud Services, for processing Customer starts, and under the agreement, this DPA and Customer's other reasonable documented instructions; any other processing needs prior written agreement
Confidentiality of staffPersonnel and subcontractors with access are under an appropriate obligation of confidentiality
Security measuresAppropriate technical and organizational security measures, described in the Technical and Organizational Security Measures page on MongoDB's website

Terms as the agreement states them. Where it is silent on a term, there is no row; that is not a statement that the vendor does not offer it.

Which version applies

On 2026-11-09, the agreement printed: Last updated: October 21, 2024. at mongodb.com

Last updated 2024-10-21

This version is in our copies from 2026-10-09.

These terms side by side for every vendor: data processing agreements compared. What vendors give you for a transfer impact assessment: transfer impact assessments.

Assurance

Does MongoDB have a SOC 2 report?

MongoDB says a SOC 2 Type 2 report is available on request. We read this on 2026-10-04.

Of the 114 vendors in this registry whose own pages mention SOC 2, 57 say the report is available on request, 1 links to the report itself, and 56 state it without saying how to get it. The type is the one the vendor names.

Is MongoDB ISO 27001 certified?

MongoDB states ISO/IEC 27001 certification (2022 edition, as MongoDB names it), and says the certificate or audit report is available on request. We read this on 2026-10-04.

On the same list MongoDB also names ISO/IEC 27017 and ISO/IEC 27018. Each standard's page says how it relates to ISO/IEC 27001.

Of the 122 vendors in this registry whose own pages state ISO/IEC 27001, 16 link to the certificate, 43 say it is available on request, and 63 state it without saying how to get it. A certificate names the certification body, the scope and the expiry date: those are the three things to check.

SchemeStatusScopeSourceObserved
CSAAvailable on request—trust.mongodb.com2026-10-04
ENSClaimed—trust.mongodb.com2026-10-04
FedRAMPClaimed—trust.mongodb.com2026-10-04
GDPRClaimed—trust.mongodb.com2026-10-04
HDSClaimed—trust.mongodb.com2026-10-04
HIPAAAvailable on request—trust.mongodb.com2026-10-04
HITRUSTAvailable on requestSOC2 + HITRUST Mapping Report Oct 2025 - Mar 2026trust.mongodb.com2026-10-04
IRAPClaimed—trust.mongodb.com2026-10-04
ISO 27001:2022 · ISO27001Available on request—trust.mongodb.com2026-10-04
ISO 27017 · ISO27017Claimed—trust.mongodb.com2026-10-04
ISO 27018 · ISO27018Claimed—trust.mongodb.com2026-10-04
ISO 9001 · ISO9001Claimed—trust.mongodb.com2026-10-04
ITARClaimed—trust.mongodb.com2026-10-04
PCI · PCIDSSAvailable on request—trust.mongodb.com2026-10-04
SIGClaimed—trust.mongodb.com2026-10-04
SOC 2 Type II · SOC2T2Available on request—trust.mongodb.com2026-10-04
TISAXClaimed—trust.mongodb.com2026-10-04
TX-RAMP · TXRAMPClaimed—trust.mongodb.com2026-10-04
VPATClaimed—trust.mongodb.com2026-10-04

Claimed means the vendor asserts the scheme on its own page and offers nothing further. Available on request means the report or certificate exists but sits behind a request, a login or an NDA. Neither is a certificate we have seen. That is a distinction an auditor makes, so we make it too.

SecNumCloud, C5, ENS and HDS for every vendor, with the pages for ISO standards, SOC 2 and TISAX: certifications compared.

Official registers

RegisterOffering, as the register names itStatusLevelValid untilObserved
ACN qualified cloud (Italy)Atlas MongodB · MongoDB LimitedqualifiedQC2 (PaaS)2028-11-172026-10-04
Data Privacy Framework List (US)EU-U.S. Data Privacy Framework · MongoDB, Inc.Activenon-HR data2026-11-132026-10-05
Data Privacy Framework List (US)Swiss-U.S. Data Privacy Framework · MongoDB, Inc.Activenon-HR data2026-11-132026-10-05
Data Privacy Framework List (US)UK Extension to the EU-U.S. DPF · MongoDB, Inc.Activenon-HR data2026-11-132026-10-05
ENS certificates of conformity (CCN, Spain)Los sistemas de Información que soportan la Plataforma ATLAS ubicados en los Centros de Datos externalizados en las regiones y localizaciones que se detallan en el Anexo I del certificado · MongoDB InccertifiedENS ALTA2027-07-072026-10-18
FedRAMP Marketplace (US)MongoDB Atlas for Government · MongoDBFedRAMP AuthorizedModerate—2026-10-04
Global LEI Index (GLEIF)MONGODB, INC. · MONGODB, INC.ISSUEDUS-DE2027-05-152026-10-08

What the authority publishes, not what the vendor claims. An entry covers the offering it names and nothing else: a FedRAMP authorisation for a government edition says nothing about the commercial service. No entry is not a finding about security - most vendors never apply - and an entry filed under a name not listed above would not have been found.

What an entry on the Data Privacy Framework List covers, and which vendors hold one: EU-US Data Privacy Framework.

Support window

ProductSupport periodStateSBOMSourceObserved
MongoDB Search and Vector Search 1.702028-06-30Declaredunknownmongodb.com2026-10-11
MongoDB Server 9.02031-10-31Declaredunknownmongodb.com2026-10-11

Vulnerability reporting: not read: the vendor's robots.txt disallows the path (read 2026-10-17)

How other vendors publish theirs: security.txt across the registry.

Documents

Where is MongoDB's trust center?

MongoDB publishes a page it calls “Trust Portal” at trust.mongodb.com. Some of its documents sit behind a request or sign-in. The page mentions SOC 2, ISO 27001, a penetration test, subprocessors and security questionnaires. We read it on 2026-11-03. Open trust.mongodb.com

  • Name “Trust Portal”
  • Request step “Get Access”

Source: trust.mongodb.com, 2026-11-03. Read from the page's text, without a model; every vendor's trust center.

What we read, how it was disclosed, and when.
DocumentDisclosureTranscriptionHTTPObserved
dpaPublicfull2002026-10-09
lifecyclePublicfull2002026-10-11
trust-centerGatedpartial2002026-09-18

History

DetectedWhat movedWhySource
2026-09-18
EU data location Not stated → Terms not stated
Note rewritten
we read a better pagemongodb.com

Every reviewed change across the registry, newest first: vendor changes.