Lusha
Sales intelligence · lusha.com · last read 2026-11-09
At a glance
- Is Lusha GDPR compliant?
- No tool is GDPR compliant on its own: compliance depends on what you process with it and how. What follows is what Lusha itself publishes, each answer linked to its source and the date we read it.
- Does Lusha have a data processing agreement (DPA)?
- Yes. Lusha publishes a data processing agreement at lusha.com. It gives 10 days' notice before a new subprocessor is added. It commits to telling you of a personal data breach within 72 hours. Source and date
- Does Lusha have a SOC 2 report?
- Lusha states SOC 2 Type 2 on its own page, but does not say there how to get a report. In Lusha's words: “SOC 2 Type II -Independently audited for security, availability, confidentiality and privacy controls.” We read this on 2026-11-09. Source and date
- Is Lusha ISO 27001 certified?
- Lusha states ISO/IEC 27001 on its own page, but does not say there how to get the certificate. We read this on 2026-11-09. Source and date
- How does Lusha transfer personal data out of the EU?
- Lusha's agreement relies on the EU standard contractual clauses and the UK transfer addendum. Source and date
- Who are Lusha's subprocessors?
- Lusha lists 27 third-party subprocessors; 0 of them name at least one processing country outside the EEA. We last read the list on 2026-11-09. Source and date
- How do you report a security vulnerability to Lusha?
- Lusha publishes a security.txt at www.lusha.com naming [email protected]. Source and date
The same questions for any vendor, and the rule behind each: the vendor due diligence checklist.
Identity
| Legal entity | Lusha Systems Inc. |
|---|---|
| HQ | — |
| Parent company | — |
| Ultimate ownership | — |
| EU contracting entity | — |
| LEI | — |
| US CLOUD Act reach | Not determined from the sources read |
| Source | lusha.com · 2026-11-09 |
Data location
No data-location observation recorded yet.
The same question for every vendor: where SaaS vendors store EU data.
Lusha's subprocessor list names AWS, Google and Oracle for hosting or infrastructure. Which SaaS vendors run on which cloud, and the sovereign offerings of each: sovereign clouds.
Subprocessor chain
27 third parties · 0 with a country outside the EEA · all read 2026-11-09
| Subprocessor | Country | Purpose |
|---|---|---|
| Amazon Web Services, Inc. | IE | Hosting |
| Amplitude, Inc. | DE | User Analytics and Sessions User Recording |
| Braze, Inc. | DE | Marketing CRM |
| Clari, Inc. | DE | Video Recording and Sales Forecast |
| Coralogix Ltd. | DE | Log Analytics Platform. |
| DocuSign, Inc. | DE | Electronic Signature |
| Google LLC (rebranded as Google Workspace) | IE | Cloud Computing Collaboration Tool |
| Intercom, Inc. | IE | Communication chat |
| IPQualityScore, LLC | DE | Fraud Detection |
| Ironclad, Inc. | DE | Contract Maangment Software |
| Kickbox, Inc. | IE | Customer Email Validation |
| Mailgun Technologies, Inc. | DE | Customer Email Validation |
| Mailjet SAS | FR | Email Service |
| MongoDB, Inc. | DE | Maintaining Billing data |
| Optimizely, Inc. | DE | A/B Testing Service |
| Oracle Corporation | DE | Database Management |
| Oracle NetSuite Global Business Unit | DE | Enterprise Software |
| Outreach Corporation | DE | Sales execution platforms and workflow tools for sales teams |
| Reblaze Technologies Ltd. | NL | Security |
| Rivery.io Ltd. | DE | Data Integration |
| Salesforce.com, Inc. | IE | Sales CRM |
| Slack Technologies, LLC | IE | Internal Instant messaging |
| Survicate Sp. z o.o. | DE | Customer Feedback |
| UserVoice | BE | Customer Feedback Platform |
| Wiz, Inc. | DE | Cloud Security |
| Workato, Inc. | DE | Integration and Workflow Automation |
| Zoom Video Communications, Inc. | IE | Video and Schedule Services |
The count outside the EEA is arithmetic over the country column, not a judgement about lawfulness. A transfer outside the EEA can be perfectly lawful; whether this one is depends on your use, not on the vendor.
Every subprocessor in the registry, and which vendors name it: subprocessors.
Processing terms
From the vendor's data processing agreement · read 2026-11-09 · lusha.com
| Term | What the agreement says |
|---|---|
| Transfer mechanism | SCC module 1 |
| Transfer mechanism | SCC module 2 |
| Transfer mechanism | Swiss FADP clauses |
| Transfer mechanism | UK Addendum |
| Notice of new subprocessors | At least 10 days in advance, by updating the sub-processor list; customer can sign up to receive notices of changes |
| If you object to one | Customer may object within 10 days of the change being posted; if it does not, it is deemed to have accepted the new sub-processor |
| Breach notification | without undue delay and, where feasible, within 72 hours of becoming aware |
| Audit | Audits and on-site inspections by customer or a mandated auditor, no more than once a year, during business hours, with at least 30 days' prior notice and confidentiality undertakings; the parties first agree on customer reimbursing any material costs |
Terms as the agreement states them. Where it is silent on a term, there is no row; that is not a statement that the vendor does not offer it.
Which version applies
We found no version number or date in the agreement as we read it.
These terms side by side for every vendor: data processing agreements compared. What vendors give you for a transfer impact assessment: transfer impact assessments.
Assurance
Does Lusha have a SOC 2 report?
Lusha states SOC 2 Type 2 on its own page, but does not say there how to get a report. We read this on 2026-11-09.
- Claimed “SOC 2 Type II -Independently audited for security, availability, confidentiality and privacy controls.”
Source: lusha.com, 2026-11-09
Of the 114 vendors in this registry whose own pages mention SOC 2, 57 say the report is available on request, 1 links to the report itself, and 56 state it without saying how to get it. The type is the one the vendor names.
Is Lusha ISO 27001 certified?
Lusha states ISO/IEC 27001 on its own page, but does not say there how to get the certificate. We read this on 2026-11-09.
On the same list Lusha also names ISO/IEC 27017 and ISO/IEC 27701. Each standard's page says how it relates to ISO/IEC 27001.
Of the 122 vendors in this registry whose own pages state ISO/IEC 27001, 16 link to the certificate, 43 say it is available on request, and 63 state it without saying how to get it. A certificate names the certification body, the scope and the expiry date: those are the three things to check.
| Scheme | Status | Scope | Source | Observed |
|---|---|---|---|---|
| CCPA | Claimed | Validated by TrustArc, global leaders in data privacy assurance | lusha.com | 2026-11-09 |
| GDPR | Claimed | Certified by European independent auditors ePrivacyseal GmbH. | lusha.com | 2026-11-09 |
| ISO/IEC 27001 · ISO27001 | Claimed | Certified for our Information Security Management System (ISMS), the foundation for all our other security and compliance certifications. | lusha.com | 2026-11-09 |
| ISO/IEC 27017 · ISO27017 | Claimed | Certified for cloud-specific security controls, extending our ISO 27001 information security management practices to cloud services. | lusha.com | 2026-11-09 |
| ISO 27701 · ISO27701 | Claimed | — | lusha.com | 2026-11-09 |
| ISO/IEC 42001 · ISO42001 | Claimed | Certified for our AI Management System (AIMS), ensuring responsible development and governance of AI capabilities. | lusha.com | 2026-11-09 |
| ISO 31700 | Claimed | Privacy by design for consumer goods and services. | lusha.com | 2026-11-09 |
| TRUSTe Responsible AI | Claimed | Certification for data governance alignment with global ethical standards and regulation. | lusha.com | 2026-11-09 |
| SOC 2 Type II · SOC2T2 | Claimed | Independently audited for security, availability, confidentiality and privacy controls. | lusha.com | 2026-11-09 |
Claimed means the vendor asserts the scheme on its own page and offers nothing further. Available on request means the report or certificate exists but sits behind a request, a login or an NDA. Neither is a certificate we have seen. That is a distinction an auditor makes, so we make it too.
SecNumCloud, C5, ENS and HDS for every vendor, with the pages for ISO standards, SOC 2 and TISAX: certifications compared.
Official registers
- ACN qualified cloud (Italy): checked 2026-11-09, no entry under Lusha; Lusha Systems Inc.
- DORA critical ICT third-party providers (ESAs): checked 2026-11-09, no entry under Lusha; Lusha Systems Inc.
- ENS certificates of conformity (CCN, Spain): checked 2026-11-09, no entry under Lusha; Lusha Systems Inc.
- EU Cloud Code of Conduct (GDPR Art. 40): checked 2026-11-09, no entry under Lusha; Lusha Systems Inc.
- FedRAMP Marketplace (US): checked 2026-11-09, no entry under Lusha; Lusha Systems Inc.
- SecNumCloud qualified services (ANSSI, France): checked 2026-11-09, no entry under Lusha; Lusha Systems Inc.
What the authority publishes, not what the vendor claims. An entry covers the offering it names and nothing else: a FedRAMP authorisation for a government edition says nothing about the commercial service. No entry is not a finding about security - most vendors never apply - and an entry filed under a name not listed above would not have been found.
Support window
Not yet collected. This row will say not declared only once we have read a lifecycle or security page and found no period stated — see support windows.
Vulnerability reporting: [email protected] (security.txt, expires 2027-05-01; read 2026-11-09)
How other vendors publish theirs: security.txt across the registry.
Documents
| Document | Disclosure | Transcription | HTTP | Observed |
|---|---|---|---|---|
| certifications | Public | full | 200 | 2026-11-09 |
| dpa | Public | full | 200 | 2026-11-09 |
| subprocessors | Public | full | 200 | 2026-11-09 |
History
Nothing has moved since we started watching this vendor on 2026-11-09. Changes appear here only after a human has reviewed them.
Every reviewed change across the registry, newest first: vendor changes.