KnowBe4

Security · knowbe4.com · last read 2026-10-12

Identity

Legal entity from the vendor's own terms. LEI, registered country and parent company from the Global LEI Index (GLEIF); ownership is left empty where GLEIF names no parent. The CLOUD Act row is arithmetic over those countries, not an assessment of risk.

Data location

EU: KnowBe4 operates an EU instance and says customers may choose where data is stored, but it names no plan or cost for this. It also says personal data will generally always be processed in the United States.

Subprocessor chain

23 third parties · 12 of the vendor's own group companies · 29 with a country outside the EEA · all read 2026-10-08

The count outside the EEA is arithmetic over the country column, not a judgement about lawfulness. A transfer outside the EEA can be perfectly lawful; whether this one is depends on your use, not on the vendor.

Processing terms

From the vendor's data processing agreement · read 2026-10-09 · knowbe4.com

Terms as the agreement states them. Where it is silent on a term, there is no row; that is not a statement that the vendor does not offer it.

Assurance

Claimed means the vendor asserts the scheme on its own page and offers nothing further. Available on request means the report or certificate exists but sits behind a request, a login or an NDA. Neither is a certificate we have seen. That is a distinction an auditor makes, so we make it too.

Official registers

• ACN qualified cloud (Italy): checked 2026-10-12, 1 entry under KNOWBE4, INC.; KnowBe4
• DORA critical ICT third-party providers (ESAs): checked 2026-10-12, no entry under KNOWBE4, INC.; KnowBe4
• Data Privacy Framework List (US): checked 2026-10-12, 3 entries under KNOWBE4, INC.; KnowBe4
• EU Cloud Code of Conduct (GDPR Art. 40): checked 2026-10-12, no entry under KNOWBE4, INC.; KnowBe4
• FedRAMP Marketplace (US): checked 2026-10-12, 1 entry under KNOWBE4, INC.; KnowBe4
• SecNumCloud qualified services (ANSSI, France): checked 2026-10-12, no entry under KNOWBE4, INC.; KnowBe4

What the authority publishes, not what the vendor claims. An entry covers the offering it names and nothing else: a FedRAMP authorisation for a government edition says nothing about the commercial service. No entry is not a finding about security - most vendors never apply - and an entry filed under a name not listed above would not have been found.

Support window

Not yet collected. This row will say not declared only once we have read a lifecycle or security page and found no period stated — see support windows.

Vulnerability reporting: no security.txt at the well-known path (read 2026-10-11)

Documents

History

Nothing has moved since we started watching this vendor on 2026-10-08. Changes appear here only after a human has reviewed them.