Granola
AI tools · granola.ai · last read 2026-11-09
At a glance
- Is Granola GDPR compliant?
- No tool is GDPR compliant on its own: compliance depends on what you process with it and how. What follows is what Granola itself publishes, each answer linked to its source and the date we read it.
- Does Granola have a data processing agreement (DPA)?
- Yes. Granola publishes a data processing agreement at docs.granola.ai. It gives 10 days' notice before a new subprocessor is added. It commits to telling you of a personal data breach within 72 hours. Source and date
- Does Granola have a SOC 2 report?
- Granola states SOC 2 Type 2 on its own page, but does not say there how to get a report. In Granola's words: “We've shown independent auditors that our security practices meet SOC 2 Type 2 standards.” We read this on 2026-11-09. Source and date
- How does Granola transfer personal data out of the EU?
- Granola's agreement relies on the EU standard contractual clauses and the UK transfer addendum. Source and date
- Where does Granola store EU customer data?
- The vendor states that no EU location is offered. Source and date
- Who are Granola's subprocessors?
- Granola lists 17 third-party subprocessors; 17 of them name at least one processing country outside the EEA. We last read the list on 2026-11-09. Source and date
- How do you report a security vulnerability to Granola?
- Granola publishes a security.txt at www.granola.ai naming [email protected]. Source and date
The same questions for any vendor, and the rule behind each: the vendor due diligence checklist.
Identity
| Legal entity | Granola, Inc. |
|---|---|
| HQ | US |
| Parent company | — |
| Ultimate ownership | — |
| EU contracting entity | — |
| LEI | — |
| US CLOUD Act reach | Contracting entity incorporated in the US |
| Source | docs.granola.ai · 2026-11-09 |
Data location
| Region | EU data location | Minimum plan | Source | Observed |
|---|---|---|---|---|
| EU | No EU location | — | docs.granola.ai | 2026-11-09 |
EU: All data is stored on AWS in the US, and the document states that EU, UK, or other regional data residency is not currently offered.
The same question for every vendor: where SaaS vendors store EU data.
Granola's subprocessor list names AWS and Google for hosting or infrastructure. Which SaaS vendors run on which cloud, and the sovereign offerings of each: sovereign clouds.
Subprocessor chain
17 third parties · 17 with a country outside the EEA · all read 2026-11-09
| Subprocessor | Country | Purpose |
|---|---|---|
| Amazon Web Services | US | Cloud hosting, data storage, AI and compute |
| Anthropic, PBC | US | Provision of AI model infrastructure and processing of user inputs/outputs to enable platform functionality. |
| AssemblyAI, Inc. | US | Cloud provider for transcription. |
| Braintrust | US | Evaluate and test AI performance |
| ClickHouse | US | Storage of usage and event/telemetry data |
| Deepgram | US | Cloud provider for transcription. |
| Fireworks.ai | US | Provision of AI model infrastructure and processing of user inputs/outputs to enable platform functionality |
| Google Cloud | US | Cloud hosting, AI and compute |
| Knock | US | Notification orchestration and delivery (in-app, email, and push messaging). |
| OpenAI | US | Provision of AI model infrastructure and processing of user inputs/outputs to enable platform functionality. |
| Parallel Web Systems Inc. | US | Web search and data enrichment to retrieve external context for AI features |
| Plain | GB | Customer support platform. |
| Stripe, Inc. | US | Payment processing, subscription management, and billing. |
| Turbopuffer | US | Vector search and embeddings storage to enable semantic search and retrieval |
| Twilio | US | Telephony connectivity for the in-product calling feature |
| TypeSafe AI | US | Provision of AI model infrastructure and processing of user inputs/outputs to enable platform functionality. |
| xAI | US | Provision of AI model infrastructure and processing of user inputs/outputs to enable platform functionality. |
The count outside the EEA is arithmetic over the country column, not a judgement about lawfulness. A transfer outside the EEA can be perfectly lawful; whether this one is depends on your use, not on the vendor.
Every subprocessor in the registry, and which vendors name it: subprocessors.
Processing terms
From the vendor's data processing agreement · read 2026-11-09 · docs.granola.ai
| Term | What the agreement says |
|---|---|
| Transfer mechanism | SCC module 1 |
| Transfer mechanism | SCC module 2 |
| Transfer mechanism | Swiss FADP clauses |
| Transfer mechanism | UK Addendum |
| Notice of new subprocessors | At least 10 days' prior notice by updating the Subprocessor List (trust.granola.ai/subprocessors); may also notify via customer contact information, the Granola website or the Services |
| Notice of new subprocessors | Granola informs Customer of subprocessor changes following the procedure in the DPA (general authorization, SCC clause 9 Option 2) |
| Notice of new subprocessors | List at trust.granola.ai/subprocessors updated in writing with appropriate notice; no notice period stated |
| If you object to one | Customer may send written notice of a reasonable objection, with its data protection grounds, within 30 days of the List being published; Granola will review it and use commercially reasonable efforts to address the concerns; if there is no objection, the updated List is deemed accepted |
| If you object to one | Written objection on reasonable data protection grounds within 30 days of List publication; Granola uses commercially reasonable efforts to address it; if no suitable replacement, customer may terminate affected Services without penalty |
| Breach notification | without undue delay (typically within 72 hours) |
| Audit | SCC clause 8.9 audits carried out per the audit provisions of the Agreement and DPA |
| Audit | SCC clause 8.9 audits carried out per the audit provisions of the Agreement and this DPA |
| Audit | Third-party audit reports/certifications (e.g. SOC-2) and security questionnaires on request; if insufficient, audit by an independent third-party auditor that is not a Granola competitor, on reasonable prior notice, no more than once per calendar year, during business hours, at customer's cost, with a copy of the results given to Granola |
Terms as the agreement states them. Where it is silent on a term, there is no row; that is not a statement that the vendor does not offer it.
Which version applies
We found no version number or date in the agreement as we read it.
These terms side by side for every vendor: data processing agreements compared. What vendors give you for a transfer impact assessment: transfer impact assessments.
Assurance
Does Granola have a SOC 2 report?
Granola states SOC 2 Type 2 on its own page, but does not say there how to get a report. We read this on 2026-11-09.
- Claimed “We've shown independent auditors that our security practices meet SOC 2 Type 2 standards”
Source: granola.ai, 2026-11-09
Of the 114 vendors in this registry whose own pages mention SOC 2, 57 say the report is available on request, 1 links to the report itself, and 56 state it without saying how to get it. The type is the one the vendor names.
| Scheme | Status | Scope | Source | Observed |
|---|---|---|---|---|
| GDPR | Claimed | — | granola.ai | 2026-11-09 |
| SOC 2 Type 2 · SOC2T2 | Claimed | — | granola.ai | 2026-11-09 |
Claimed means the vendor asserts the scheme on its own page and offers nothing further. Available on request means the report or certificate exists but sits behind a request, a login or an NDA. Neither is a certificate we have seen. That is a distinction an auditor makes, so we make it too.
SecNumCloud, C5, ENS and HDS for every vendor, with the pages for ISO standards, SOC 2 and TISAX: certifications compared.
Official registers
- ACN qualified cloud (Italy): checked 2026-11-09, no entry under Granola; Granola, Inc.
- DORA critical ICT third-party providers (ESAs): checked 2026-11-09, no entry under Granola; Granola, Inc.
- ENS certificates of conformity (CCN, Spain): checked 2026-11-09, no entry under Granola; Granola, Inc.
- EU Cloud Code of Conduct (GDPR Art. 40): checked 2026-11-09, no entry under Granola; Granola, Inc.
- FedRAMP Marketplace (US): checked 2026-11-09, no entry under Granola; Granola, Inc.
- SecNumCloud qualified services (ANSSI, France): checked 2026-11-09, no entry under Granola; Granola, Inc.
What the authority publishes, not what the vendor claims. An entry covers the offering it names and nothing else: a FedRAMP authorisation for a government edition says nothing about the commercial service. No entry is not a finding about security - most vendors never apply - and an entry filed under a name not listed above would not have been found.
Support window
Not yet collected. This row will say not declared only once we have read a lifecycle or security page and found no period stated — see support windows.
Vulnerability reporting: [email protected] (security.txt, expires 2026-12-11; read 2026-11-09)
How other vendors publish theirs: security.txt across the registry.
Documents
| Document | Disclosure | Transcription | HTTP | Observed |
|---|---|---|---|---|
| certifications | Public | full | 200 | 2026-11-09 |
| dpa | Public | full | 200 | 2026-11-09 |
| residency | Public | full | 200 | 2026-11-09 |
| subprocessors | JavaScript only | full | 200 | 2026-11-09 |
History
Nothing has moved since we started watching this vendor on 2026-11-09. Changes appear here only after a human has reviewed them.
Every reviewed change across the registry, newest first: vendor changes.