Docusign
e-signature · docusign.com · last read 2026-10-07
Identity
No identity observation recorded yet.
Data location
| Region | EU data location | Minimum plan | Source | Observed |
|---|---|---|---|---|
| EU | EU by default | — | docusign.com | 2026-10-05 |
EU: Europe is listed as a data center region for eSign, IAM and CLM. Accounts are provisioned in the region closest to where the customer signs up (e.g., based on company billing address), and for Web customers the region is set automatically by location. No plan or cost is named.
Subprocessor chain
Assurance
| Scheme | Status | Scope | Source | Observed |
|---|---|---|---|---|
| HIPAA | Claimed | — | docusign.com | 2026-10-05 |
| ISO 27001:2022 · ISO27001 | Claimed | enterprise-wide | docusign.com | 2026-10-05 |
| 21 CFR Part 11 | Claimed | — | docusign.com | 2026-10-05 |
| Annex 11 (EU) | Claimed | — | docusign.com | 2026-10-05 |
| Sarbanes-Oxley | Claimed | — | docusign.com | 2026-10-05 |
| PCI-DSS · PCIDSS | Claimed | — | docusign.com | 2026-10-05 |
| SOC 1 Type 2 · SOC1 | Claimed | — | docusign.com | 2026-10-05 |
| SOC 2 Type 2 · SOC2T2 | Claimed | — | docusign.com | 2026-10-05 |
Claimed means the vendor asserts the scheme on its own page and offers nothing further. Available on request means the report or certificate exists but sits behind a request, a login or an NDA. Neither is a certificate we have seen. That is a distinction an auditor makes, so we make it too.
Official registers
| Register | Offering, as the register names it | Status | Level | Valid until | Observed |
|---|---|---|---|---|---|
| FedRAMP Marketplace (US) | Docusign - IAM eSignature · DocuSign | FedRAMP Authorized | Moderate | — | 2026-10-07 |
| FedRAMP Marketplace (US) | DocuSign CLM · DocuSign | FedRAMP Authorized | Moderate | — | 2026-10-07 |
- ACN qualified cloud (Italy): checked 2026-10-07, no entry under Docusign
- Data Privacy Framework List (US): checked 2026-10-07, no entry under Docusign
- FedRAMP Marketplace (US): checked 2026-10-07, 2 entries under Docusign
What the authority publishes, not what the vendor claims. An entry covers the offering it names and nothing else: a FedRAMP authorisation for a government edition says nothing about the commercial service. No entry is not a finding about security - most vendors never apply - and an entry filed under a name not listed above would not have been found.
Support window
Not yet collected. This row will say not declared only once we have read a lifecycle or security page and found no period stated — see support windows.
Documents
| Document | Disclosure | Transcription | HTTP | Observed |
|---|---|---|---|---|
| certifications | Public | full | 200 | 2026-10-05 |
| residency | Public | full | 200 | 2026-10-05 |
History
Nothing has moved since we started watching this vendor on 2026-10-05. Changes appear here only after a human has reviewed them.