Datadog
Observability · datadoghq.com · last read 2026-11-09
At a glance
- Is Datadog GDPR compliant?
- No tool is GDPR compliant on its own: compliance depends on what you process with it and how. What follows is what Datadog itself publishes, each answer linked to its source and the date we read it.
- Does Datadog have a data processing agreement (DPA)?
- Yes. Datadog publishes a data processing agreement at datadoghq.com. It gives 30 days' notice before a new subprocessor is added. It promises breach notification "without undue delay", with no number of hours. Source and date
- Which version of the Datadog DPA is current?
- On 2026-11-09, Datadog's DPA at datadoghq.com printed “Last updated JANUARY 3, 2024”. Source and date
- Does Datadog have a SOC 2 report?
- Datadog states SOC 2 Type 2 on its own page, but does not say there how to get a report. We read this on 2026-10-05. Source and date
- Is Datadog ISO 27001 certified?
- Datadog states ISO/IEC 27001 on its own page, but does not say there how to get the certificate. We read this on 2026-10-05. Source and date
- Where is Datadog's trust center?
- Datadog publishes a page it calls “Trust Center” at trust.datadoghq.com. Some of its documents sit behind a request or sign-in: the page says “Get access”. The page mentions SOC 2, ISO 27001, a penetration test, subprocessors, security questionnaires and a DPA. We read it on 2026-11-03. Source and date
- How does Datadog transfer personal data out of the EU?
- Datadog's agreement relies on the EU standard contractual clauses and the UK transfer addendum. Datadog, Inc. is on the official Data Privacy Framework List (status: Active). Source and date
- Does Datadog offer EU data residency?
- The vendor documents an EU region but states nothing about which plan reaches it or what it costs. Source and date
- Who are Datadog's subprocessors?
- Datadog lists 18 third-party subprocessors; 18 of them name at least one processing country outside the EEA. We last read the list on 2026-10-26. We have recorded 2 changes to it, the latest on 2026-10-26. Source and date
- How do you report a security vulnerability to Datadog?
- Datadog publishes a security.txt at www.datadoghq.com naming [email protected]. Source and date
The same questions for any vendor, and the rule behind each: the vendor due diligence checklist.
Identity
| Legal entity | Datadog, Inc. |
|---|---|
| HQ | US |
| Parent company | — |
| Ultimate ownership | — |
| EU contracting entity | — |
| LEI | 549300F6JNO0KRPO1K63 |
| US CLOUD Act reach | Contracting entity incorporated in the US |
| Source | datadoghq.com · 2026-10-08 |
Legal entity from the vendor's own terms. LEI, registered country and parent company from the Global LEI Index (GLEIF); ownership is left empty where GLEIF names no parent. The CLOUD Act row is arithmetic over those countries, not an assessment of risk.
Datadog data residency
| Region | EU data location | Minimum plan | Source | Observed |
|---|---|---|---|---|
| EU | Terms not stated | — | docs.datadoghq.com | 2026-09-18 |
EU: Reviewed 2026-09-18: recorded as terms-unstated because the page states no price or plan. The EU1 site (app.datadoghq.eu) is hosted in Germany and is selected when the account is created. Datadog sites are separate installations; data is not shared or migrated between them.
The same question for every vendor: where SaaS vendors store EU data.
Datadog's subprocessor list names AWS, Microsoft and Google for hosting or infrastructure. Which SaaS vendors run on which cloud, and the sovereign offerings of each: sovereign clouds.
Subprocessor chain
18 third parties · 16 of the vendor's own group companies · 18 with a country outside the EEA · all read 2026-10-26
| Subprocessor | Country | Purpose |
|---|---|---|
| Amazon Web Services, Inc. | US, AU, IT, JP, GB | Infrastructure services |
| Anthropic, PBC | US | AI services |
| Baseten Labs, Inc. | US | AI services |
| Databricks, Inc. | US | AI services |
| Fireworks.ai, Inc. | US | AI services |
| Google LLC | US, DE | Infrastructure services; Email and office applications |
| Hyperdoc Inc. | US | Meeting transcription and recording services |
| Mailgun Technologies, Inc. | US | Email and office applications |
| Microsoft Corporation (Azure) | US | Infrastructure services |
| Nebius, Inc. | US | AI services |
| OpenAI, LLC | US | AI services |
| Reversing Labs International GmbH | CH | Threat intelligence services |
| Salesforce, Inc. | US | Customer support platform |
| Snowflake, Inc. | US | Data warehouse services |
| Together Computer, Inc. | US | AI services |
| Twilio, Inc. | US | Communication services |
| Vonage Business, Inc. | US | Communication services |
| Zendesk, Inc. | US | Customer support platform |
Datadog's own group companies listed as subprocessors (16)
| Company | Country | Purpose |
|---|---|---|
| Datadog Arabia | SA | — |
| Datadog Brasil LTDA | BR | — |
| Datadog Cloud India Private Limited | IN | — |
| Datadog Cloud Spain SLU | ES | — |
| Datadog France SAS | FR | — |
| Datadog Germany GmbH | DE | — |
| Datadog International Limited | IE, SE, CH | — |
| Datadog Ireland Limited | AU, IE, GB | — |
| Datadog Israel Ltd. | IL | — |
| Datadog Japan G.K. | JP | — |
| Datadog Korea, Inc. | KR | — |
| Datadog México, S. de R.L. de C.V. | MX | — |
| Datadog Netherlands BV | NL | — |
| Datadog Portugal, Unipessoal Lda. | PT | — |
| Datadog Services Canada, Inc. | CA | — |
| DDog Singapore PTE. LTD. | SG | — |
The count outside the EEA is arithmetic over the country column, not a judgement about lawfulness. A transfer outside the EEA can be perfectly lawful; whether this one is depends on your use, not on the vendor.
Every subprocessor in the registry, and which vendors name it: subprocessors.
Processing terms
From the vendor's data processing agreement · read 2026-10-09 · datadoghq.com
| Term | What the agreement says |
|---|---|
| Transfer mechanism | SCC module 2 |
| Transfer mechanism | SCC module 3 |
| Transfer mechanism | Swiss FADP clauses |
| Transfer mechanism | UK Addendum |
| Notice of new subprocessors | 30 days before appointment, by updating the Subprocessors List; notification mechanism (Change Notice) available through the Subprocessors List |
| If you object to one | Object on reasonable grounds by email to [email protected] within 15 days of Change Notice; Datadog may avoid using the subprocessor, take corrective steps, or cease affected Services; if unresolved within 15 days, either party may terminate the affected Order with pro rata refund of prepaid unused amounts |
| Obligations passed to subprocessors | written agreement with each Subprocessor containing data protection obligations equivalent to those in the DPA; Datadog liable for Subprocessors' acts and omissions |
| Breach notification | without undue delay after becoming aware |
| Deletion when the service ends | starting 30 days after termination, on Customer's written request, deletes data in production within 90 days and in backups within 180 days; backups isolated meanwhile; data required by law to be retained is not deleted and stays under the DPA |
| Getting your data back | Customer is responsible for exporting any Customer Personal Data it wants to keep before the 30-day period after termination expires |
| Requests from data subjects | requests received directly: advise the Data Subject to submit to Customer and promptly notify Customer; reasonable assistance where required by law and Customer cannot address the request itself, at Customer's cost |
| Audit | Audit reports (ISO 27001, SOC 2 Type 2, CAIQ) on request; customer audit only if required by law and compliance can't be shown by less burdensome means; 30 days' notice; max once per 12 months; scope agreed; customer reimburses Datadog's time |
| Audit | CCPA terms only: customer may audit compliance by requesting and reviewing copies or extracts of Datadog's security audit reports, or other information Datadog deems reasonably necessary; no on-site audit stated |
| Audit | Customer may exercise its audit rights under the SCCs as set out in Section 8 of the DPA |
| Audit | Datadog maintains SSAE 18 SOC 2 certification (renewed annually); on request, a summary of the most recent SOC 2 report once every 12 months |
| Audit | on request, copies or extracts of audit reports (e.g. ISO 27001, SOC 2 Type 2, CAIQ), subject to confidentiality |
| Processing on your instructions | Processes Customer Personal Data only in accordance with the Agreement, the DPA (incl. Appendix A and, where CCPA applies, Appendix C) and the Orders (the Documented Instructions); will promptly inform Customer if the instructions violate Data Protection Laws |
| Confidentiality of staff | All persons authorized to process Customer Personal Data have agreed to appropriate confidentiality obligations |
| Security measures | Implements and maintains technical and organizational measures described in Appendix B (Technical and Organizational Measures) |
Terms as the agreement states them. Where it is silent on a term, there is no row; that is not a statement that the vendor does not offer it.
Which version applies
On 2026-11-09, the agreement printed: Last updated JANUARY 3, 2024
at datadoghq.com
Last updated 2024-01-03
This version is in our copies from 2026-10-09.
These terms side by side for every vendor: data processing agreements compared. What vendors give you for a transfer impact assessment: transfer impact assessments.
Assurance
Does Datadog have a SOC 2 report?
Datadog states SOC 2 Type 2 on its own page, but does not say there how to get a report. We read this on 2026-10-05.
Of the 114 vendors in this registry whose own pages mention SOC 2, 57 say the report is available on request, 1 links to the report itself, and 56 state it without saying how to get it. The type is the one the vendor names.
Is Datadog ISO 27001 certified?
Datadog states ISO/IEC 27001 on its own page, but does not say there how to get the certificate. We read this on 2026-10-05.
On the same list Datadog also names ISO/IEC 27017, ISO/IEC 27018 and ISO/IEC 27701. Each standard's page says how it relates to ISO/IEC 27001.
Of the 122 vendors in this registry whose own pages state ISO/IEC 27001, 16 link to the certificate, 43 say it is available on request, and 63 state it without saying how to get it. A certificate names the certification body, the scope and the expiry date: those are the three things to check.
| Scheme | Status | Scope | Source | Observed |
|---|---|---|---|---|
| CCPA | Claimed | — | trust.datadoghq.com | 2026-10-05 |
| CSA STAR · CSA | Claimed | — | trust.datadoghq.com | 2026-10-05 |
| Cyber Essentials Plus · CyberEssentialsPlus | Claimed | — | trust.datadoghq.com | 2026-10-05 |
| Cyber Essentials Plus (CE+) · CyberEssentialsPlus | Claimed | Datadog's UK operations, including the UK production environment, UK-based employees, their end-user devices and associated supporting infrastructure. All other Datadog networks, locations, and infrastructure are outside the certification scope. | trust.datadoghq.com | 2026-10-05 |
| DORA | Claimed | — | trust.datadoghq.com | 2026-10-05 |
| EU-US DPF · DPF | Claimed | — | trust.datadoghq.com | 2026-10-05 |
| EU AI Act · EUAIAct | Claimed | — | trust.datadoghq.com | 2026-10-05 |
| FedRAMP High · FedRAMP | Claimed | — | trust.datadoghq.com | 2026-10-05 |
| GDPR | Claimed | — | trust.datadoghq.com | 2026-10-05 |
| GovRAMP | Claimed | — | trust.datadoghq.com | 2026-10-05 |
| HIPAA | Claimed | — | trust.datadoghq.com | 2026-10-05 |
| IRAP | Claimed | — | trust.datadoghq.com | 2026-10-05 |
| ISO/IEC 27001 · ISO27001 | Claimed | — | trust.datadoghq.com | 2026-10-05 |
| ISO/IEC 27017:2015 · ISO27017 | Claimed | — | trust.datadoghq.com | 2026-10-05 |
| ISO/IEC 27018:2019 · ISO27018 | Claimed | — | trust.datadoghq.com | 2026-10-05 |
| ISO/IEC 27701 · ISO27701 | Claimed | — | trust.datadoghq.com | 2026-10-05 |
| ISO/IEC 42001:2023 · ISO42001 | Claimed | — | trust.datadoghq.com | 2026-10-05 |
| PCI DSS · PCIDSS | Claimed | — | trust.datadoghq.com | 2026-10-05 |
| SOC 2 Type 2 · SOC2T2 | Claimed | — | trust.datadoghq.com | 2026-10-05 |
| TISAX | Claimed | — | trust.datadoghq.com | 2026-10-05 |
| VPAT | Claimed | — | trust.datadoghq.com | 2026-10-05 |
Claimed means the vendor asserts the scheme on its own page and offers nothing further. Available on request means the report or certificate exists but sits behind a request, a login or an NDA. Neither is a certificate we have seen. That is a distinction an auditor makes, so we make it too.
SecNumCloud, C5, ENS and HDS for every vendor, with the pages for ISO standards, SOC 2 and TISAX: certifications compared.
Official registers
| Register | Offering, as the register names it | Status | Level | Valid until | Observed |
|---|---|---|---|---|---|
| Data Privacy Framework List (US) | EU-U.S. Data Privacy Framework · Datadog, Inc. | Active | non-HR data | 2027-08-07 | 2026-10-05 |
| Data Privacy Framework List (US) | Swiss-U.S. Data Privacy Framework · Datadog, Inc. | Active | non-HR data | 2027-08-07 | 2026-10-05 |
| Data Privacy Framework List (US) | UK Extension to the EU-U.S. DPF · Datadog, Inc. | Active | non-HR data | 2027-08-07 | 2026-10-05 |
| FedRAMP Marketplace (US) | Datadog for Government · Datadog, Inc. | FedRAMP Authorized | High | — | 2026-10-04 |
| Global LEI Index (GLEIF) | DATADOG, INC. · DATADOG, INC. | ISSUED | US-DE | 2027-01-14 | 2026-10-08 |
- ACN qualified cloud (Italy): checked 2026-11-09, no entry under Datadog; Datadog, Inc.
- ISO 27001 on the basis of IT-Grundschutz (BSI, Germany): checked 2026-11-09, no entry under Datadog; Datadog, Inc.
- CISPE Data Protection Code of Conduct (GDPR Art. 40): checked 2026-11-09, no entry under Datadog; Datadog, Inc.
- DORA critical ICT third-party providers (ESAs): checked 2026-11-09, no entry under Datadog; Datadog, Inc.
- Data Privacy Framework List (US): checked 2026-11-09, 3 entries under Datadog; Datadog, Inc.
- ENS certificates of conformity (CCN, Spain): checked 2026-11-09, no entry under Datadog; Datadog, Inc.
- EU Cloud Code of Conduct (GDPR Art. 40): checked 2026-11-09, no entry under Datadog; Datadog, Inc.
- FedRAMP Marketplace (US): checked 2026-11-09, 1 entry under Datadog; Datadog, Inc.
- GPAI Code of Practice signatories (European Commission): checked 2026-11-09, no entry under Datadog; Datadog, Inc.
- SecNumCloud qualified services (ANSSI, France): checked 2026-11-09, no entry under Datadog; Datadog, Inc.
What the authority publishes, not what the vendor claims. An entry covers the offering it names and nothing else: a FedRAMP authorisation for a government edition says nothing about the commercial service. No entry is not a finding about security - most vendors never apply - and an entry filed under a name not listed above would not have been found.
What an entry on the Data Privacy Framework List covers, and which vendors hold one: EU-US Data Privacy Framework.
Support window
| Product | Support period | State | SBOM | Source | Observed |
|---|---|---|---|---|---|
| Datadog (SaaS) | — | Service only | unknown | datadoghq.com | 2026-09-18 |
Vulnerability reporting: [email protected] (security.txt, expires 2029-12-31; read 2026-10-17)
How other vendors publish theirs: security.txt across the registry.
Documents
Where is Datadog's trust center?
Datadog publishes a page it calls “Trust Center” at trust.datadoghq.com. Some of its documents sit behind a request or sign-in. The page mentions SOC 2, ISO 27001, a penetration test, subprocessors, security questionnaires and a DPA. We read it on 2026-11-03. Open trust.datadoghq.com
- Name “Welcome to Datadog's Trust Center. Our commitment to data privacy and security is embedded in every part of our business. Use this Trust Center to learn about our security posture and request access to our security documentation.”
- Request step “Get access”
Source: trust.datadoghq.com, 2026-11-03. Read from the page's text, without a model; every vendor's trust center.
| Document | Disclosure | Transcription | HTTP | Observed |
|---|---|---|---|---|
| dpa | Public | full | 200 | 2026-10-09 |
| subprocessors | Public | full | 200 | 2026-10-26 |
| tia | Public | full | 200 | 2026-10-20 |
History
| Detected | What moved | Why | Source |
|---|---|---|---|
| 2026-10-26 | Subprocessors added Nebius, Inc. | the vendor changed it | datadoghq.com |
| 2026-10-19 | Subprocessors added Baseten Labs, Inc.; Databricks, Inc.; Fireworks.ai, Inc.; Together Computer, Inc. | the vendor changed it | datadoghq.com |
| 2026-09-18 | EU data location Not stated → Terms not stated Note rewritten | we read a better page | docs.datadoghq.com |
Every reviewed change across the registry, newest first: vendor changes.