eucsoft

Brevo

email-marketing · brevo.com · last read 2026-10-07

Identity

No identity observation recorded yet.

Data location

RegionEU data locationMinimum planSourceObserved
EUEU by default—help.brevo.com2026-10-05

EU: The document states that all hosting servers where Brevo processes and stores its databases are located within the European Union, so EU storage applies without customer choice.

Subprocessor chain

23 third parties · 5 of the vendor's own group companies · 15 with a country outside the EEA · all read 2026-10-05

SubprocessorCountryPurpose
Adyen—PCI DSS-compliant third party payment provider to process payments
AnthropicIE, USAI provider
Chargebee—PCI DSS-compliant third party payment provider to process payments
CloudflareUS, EUContent Delivery Network & WAF
ConvrrtUSCreation of customised landing pages (optional)
Eldar ITRSMaintenance of the Salesforce Plugin
GoCardless—PCI DSS-compliant third party payment provider to process payments
Google Cloud Platform (GCP)FR, BEHosting
Google GeminiEU, USAI provider
iBasisLI, AT, DESMS routing except NorAm zone and France
IntegryUS, EUIntegration with third-party software (optional)
LangfuseEUAI provider
OmniUS, EUDashboards
Open AIEU, USAI provider
OVHFRHosting
PayPal—PCI DSS-compliant third party payment provider to process payments
SinchGB, EU, USSMS routing to Portugal, India, Indonesia and the Bahamas
Stripe—PCI DSS-compliant third party payment provider to process payments
TelnyxIE, US, EUSMS routing
Twilio—third party phone number provider
Twilio SMSUS, EUSMS routing to the NorAm zone
VonageUS, EUSMS routing
ZendeskUS, EUTicketing/support tool
Brevo's own group companies listed as subprocessors (5)
CompanyCountryPurpose
Brevo CRM Solutions LimitedIN, FR, BECustomer experience & Maintenance
Brevo GmbHDE, FR, BECustomer experience & Maintenance
Sendinblue Inc.US, FR, BECustomer experience & Maintenance
Sendinblue SAS (Brevo France)FR, BECustomer experience & Maintenance, acting as sub-processor if You have contracted with another Brevo entity
Yodel GmbHAT, EUBrevo Phone Customer experience & Maintenance

The count outside the EEA is arithmetic over the country column, not a judgement about lawfulness. A transfer outside the EEA can be perfectly lawful; whether this one is depends on your use, not on the vendor.

Assurance

SchemeStatusScopeSourceObserved
CCPAClaimedimplemeted practices that support CCPAbrevo.com2026-10-05
GDPRClaimedimplemeted practices that support GDPRbrevo.com2026-10-05
ISO 27001:2022 · ISO27001Certificate published—brevo.com2026-10-05
CASLClaimedimplemeted practices that support CASLbrevo.com2026-10-05

Claimed means the vendor asserts the scheme on its own page and offers nothing further. Available on request means the report or certificate exists but sits behind a request, a login or an NDA. Neither is a certificate we have seen. That is a distinction an auditor makes, so we make it too.

Official registers

RegisterOffering, as the register names itStatusLevelValid untilObserved
Data Privacy Framework List (US)EU-U.S. Data Privacy Framework · Brevo, Inc.Activenon-HR data2027-02-262026-10-07
Data Privacy Framework List (US)Swiss-U.S. Data Privacy Framework · Brevo, Inc.Activenon-HR data2027-02-262026-10-07
Data Privacy Framework List (US)UK Extension to the EU-U.S. DPF · Brevo, Inc.Activenon-HR data2027-02-262026-10-07

What the authority publishes, not what the vendor claims. An entry covers the offering it names and nothing else: a FedRAMP authorisation for a government edition says nothing about the commercial service. No entry is not a finding about security - most vendors never apply - and an entry filed under a name not listed above would not have been found.

Support window

Not yet collected. This row will say not declared only once we have read a lifecycle or security page and found no period stated — see support windows.

Documents

What we read, how it was disclosed, and when.
DocumentDisclosureTranscriptionHTTPObserved
certificationsPublicfull2002026-10-05
residencyPublicfull2002026-10-05
subprocessorsPublicfull2002026-10-05

History

Nothing has moved since we started watching this vendor on 2026-10-05. Changes appear here only after a human has reviewed them.