Brevo
email-marketing · brevo.com · last read 2026-10-07
Identity
No identity observation recorded yet.
Data location
| Region | EU data location | Minimum plan | Source | Observed |
|---|---|---|---|---|
| EU | EU by default | — | help.brevo.com | 2026-10-05 |
EU: The document states that all hosting servers where Brevo processes and stores its databases are located within the European Union, so EU storage applies without customer choice.
Subprocessor chain
23 third parties · 5 of the vendor's own group companies · 15 with a country outside the EEA · all read 2026-10-05
| Subprocessor | Country | Purpose |
|---|---|---|
| Adyen | — | PCI DSS-compliant third party payment provider to process payments |
| Anthropic | IE, US | AI provider |
| Chargebee | — | PCI DSS-compliant third party payment provider to process payments |
| Cloudflare | US, EU | Content Delivery Network & WAF |
| Convrrt | US | Creation of customised landing pages (optional) |
| Eldar IT | RS | Maintenance of the Salesforce Plugin |
| GoCardless | — | PCI DSS-compliant third party payment provider to process payments |
| Google Cloud Platform (GCP) | FR, BE | Hosting |
| Google Gemini | EU, US | AI provider |
| iBasis | LI, AT, DE | SMS routing except NorAm zone and France |
| Integry | US, EU | Integration with third-party software (optional) |
| Langfuse | EU | AI provider |
| Omni | US, EU | Dashboards |
| Open AI | EU, US | AI provider |
| OVH | FR | Hosting |
| PayPal | — | PCI DSS-compliant third party payment provider to process payments |
| Sinch | GB, EU, US | SMS routing to Portugal, India, Indonesia and the Bahamas |
| Stripe | — | PCI DSS-compliant third party payment provider to process payments |
| Telnyx | IE, US, EU | SMS routing |
| Twilio | — | third party phone number provider |
| Twilio SMS | US, EU | SMS routing to the NorAm zone |
| Vonage | US, EU | SMS routing |
| Zendesk | US, EU | Ticketing/support tool |
Brevo's own group companies listed as subprocessors (5)
| Company | Country | Purpose |
|---|---|---|
| Brevo CRM Solutions Limited | IN, FR, BE | Customer experience & Maintenance |
| Brevo GmbH | DE, FR, BE | Customer experience & Maintenance |
| Sendinblue Inc. | US, FR, BE | Customer experience & Maintenance |
| Sendinblue SAS (Brevo France) | FR, BE | Customer experience & Maintenance, acting as sub-processor if You have contracted with another Brevo entity |
| Yodel GmbH | AT, EU | Brevo Phone Customer experience & Maintenance |
The count outside the EEA is arithmetic over the country column, not a judgement about lawfulness. A transfer outside the EEA can be perfectly lawful; whether this one is depends on your use, not on the vendor.
Assurance
| Scheme | Status | Scope | Source | Observed |
|---|---|---|---|---|
| CCPA | Claimed | implemeted practices that support CCPA | brevo.com | 2026-10-05 |
| GDPR | Claimed | implemeted practices that support GDPR | brevo.com | 2026-10-05 |
| ISO 27001:2022 · ISO27001 | Certificate published | — | brevo.com | 2026-10-05 |
| CASL | Claimed | implemeted practices that support CASL | brevo.com | 2026-10-05 |
Claimed means the vendor asserts the scheme on its own page and offers nothing further. Available on request means the report or certificate exists but sits behind a request, a login or an NDA. Neither is a certificate we have seen. That is a distinction an auditor makes, so we make it too.
Official registers
| Register | Offering, as the register names it | Status | Level | Valid until | Observed |
|---|---|---|---|---|---|
| Data Privacy Framework List (US) | EU-U.S. Data Privacy Framework · Brevo, Inc. | Active | non-HR data | 2027-02-26 | 2026-10-07 |
| Data Privacy Framework List (US) | Swiss-U.S. Data Privacy Framework · Brevo, Inc. | Active | non-HR data | 2027-02-26 | 2026-10-07 |
| Data Privacy Framework List (US) | UK Extension to the EU-U.S. DPF · Brevo, Inc. | Active | non-HR data | 2027-02-26 | 2026-10-07 |
- ACN qualified cloud (Italy): checked 2026-10-07, no entry under Brevo
- Data Privacy Framework List (US): checked 2026-10-07, 3 entries under Brevo
- FedRAMP Marketplace (US): checked 2026-10-07, no entry under Brevo
What the authority publishes, not what the vendor claims. An entry covers the offering it names and nothing else: a FedRAMP authorisation for a government edition says nothing about the commercial service. No entry is not a finding about security - most vendors never apply - and an entry filed under a name not listed above would not have been found.
Support window
Not yet collected. This row will say not declared only once we have read a lifecycle or security page and found no period stated — see support windows.
Documents
| Document | Disclosure | Transcription | HTTP | Observed |
|---|---|---|---|---|
| certifications | Public | full | 200 | 2026-10-05 |
| residency | Public | full | 200 | 2026-10-05 |
| subprocessors | Public | full | 200 | 2026-10-05 |
History
Nothing has moved since we started watching this vendor on 2026-10-05. Changes appear here only after a human has reviewed them.