eucsoft

Hetzner

cloud-infrastructure · hetzner.com · last read 2026-10-07

Identity

No identity observation recorded yet.

Data location

RegionEU data locationMinimum planSourceObserved
EUEU by default—docs.hetzner.com2026-10-05

EU: Non-cloud products are processed and stored exclusively within the EU, and Hetzner's own customer master, contract and billing data stays in the EU. For cloud products, the storage location depends on the product location the customer chooses (e.g. Falkenstein, Nuremberg or Helsinki); no plan or cost is named.

Subprocessor chain

3 third parties · 3 of the vendor's own group companies · 5 with a country outside the EEA · all read 2026-10-05

SubprocessorCountryPurpose
NTT Global Data Centers Americas, Inc.USColocation-Anbieter am Standort USA
NTT Global Data Centers SG1 Pte LtdSGColocation-Anbieter am Standort Singapur
QTS Investment Properties Hillsboro, LLCUSColocation-Anbieter am Standort USA
Hetzner's own group companies listed as subprocessors (3)
CompanyCountryPurpose
Hetzner Finland OyFIGebäudevermietung; Technischer Support
Hetzner Singapore Pte. Ltd.SGVermietung von Servern am Standort Singapur
Hetzner US LLCUSVermietung von Servern am Standort USA

The count outside the EEA is arithmetic over the country column, not a judgement about lawfulness. A transfer outside the EEA can be perfectly lawful; whether this one is depends on your use, not on the vendor.

Assurance

SchemeStatusScopeSourceObserved
DIN ISO/IEC 27001:2022 · ISO27001ClaimedHetzner Online GmbH and Hetzner Finland Oy; the infrastructure, operation and customer support of the data center parks in all three locations: Nuremberg, Falkenstein, and Helsinkihetzner.com2026-10-05

Claimed means the vendor asserts the scheme on its own page and offers nothing further. Available on request means the report or certificate exists but sits behind a request, a login or an NDA. Neither is a certificate we have seen. That is a distinction an auditor makes, so we make it too.

Official registers

What the authority publishes, not what the vendor claims. An entry covers the offering it names and nothing else: a FedRAMP authorisation for a government edition says nothing about the commercial service. No entry is not a finding about security - most vendors never apply - and an entry filed under a name not listed above would not have been found.

Support window

Not yet collected. This row will say not declared only once we have read a lifecycle or security page and found no period stated — see support windows.

Documents

What we read, how it was disclosed, and when.
DocumentDisclosureTranscriptionHTTPObserved
certificationsPublicfull2002026-10-05
residencyPublicfull2002026-10-05
subprocessorsPublicfull2002026-10-05

History

Nothing has moved since we started watching this vendor on 2026-10-05. Changes appear here only after a human has reviewed them.